User profile Service failed the sign-in error on both my laptops - Microsoft Community


i have two windows 10 computers (one pro , other home) and have been trying add new user both these computers last few days. is adding new user when try sign in new id, i getting error user profile service failed sign in.

i looked @ various suggested solutions on community none working. able sign in old ids without issue. unable login new id (local or microsoft id) . 

i have tried removing , adding them multiple times. deactivated anti-virus suggested someone, didn't help. suggested getting regedit , changing .bak .ba or that, there no .bak file in registry.

since problem has come up on both computers, don't think problem computers. can please help? 

(i have give access son school projects and need create child account him. can't have him logging in id , messing work files, know....)

hi,

in order effectively, kindly provide additional information.

  • were there changes made before issue occurred?
  • how did add new user account pc?

we forward response.



Windows / Windows 10 / Security & privacy / PC



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