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Showing posts from April, 2012

HP840 G2 Issues with Docking Station - Microsoft Community

my hp 840 g2 has few bugs. when in docking station lid closed, , power up, computer not boot , hangs up. requires me undock laptop hold power button down de-energize, , have power , log in. have issue not keep option nothing when closing lid (as opposed going sleep). little quirks, inconvenience none less. appreciated. thanks    hi, this may have been hardware issue. why want power while lid closed? aren't supposed open lid first? has been before? if not, when did start happening? with regard lid issue, if going sleep when closing lid, choose different settings, shutdown , save changes. check if settings takes effect. if does, change do nothing . sure on both on battery , plugged in option. let know how goes. Windows / Windows 10 / Power on or off a device /

windows 10 is not booting after dual boot with ubuntu - Microsoft Community

after dual boot window 10 ubuntu 14, window starting. first of when start windows blue screen error occured restart again , automatic repair run nothing happen. have no recovery image. please provide me solution. last thing laptop not recognizing windows bootable usb recognizing ubuntu bootable usb. ***post moved moderator appropriate forum category.*** good day divaker, to provide better assistance regarding issue, recommend contacting device manager. issue might hardware issue since mentioned pc can no longer detect windows installation media. regards. Windows / Windows 10 / Power on or off a device / PC

Forgot log on password - Microsoft Community

i facing problems internet. started safe mood network settings . restarted laptop , asked me sign in. forgot password, how loggin system? there no option forgot password , when restart gets me same page.  ****post moved appropriate forum category**** [moved from: network & internet] hello, may know if logging in device using microsoft account or local user account? if using microsoft account, , can't remember password, follow these steps create new one: go reset password page. choose reason need password reset, click next . enter email address used when made microsoft account. email address, or email in microsoft domain hotmail.com or outlook.com. enter characters see on screen, click next . if have security info on account, we'll send one-time code alternate phone number or email address gave us. after enter code on next screen, you'll able make new password. if you're sign

Microsoft Account Sync not working - Microsoft Community

hi, for few days now, settings have not been synced accross devices (pc & surface pro 4). themes, profil picture & other settings not synced. both devices (surface & pc) fresh up-to-date windows 10 installs (because ended reinstalling windows on both devices). account verified on both, , devices correctly listed on devices section of ms account. it seems like surface pro 4 uploads new settings correctly pc doesn't grab them : instance, if change profil picture on tablet, changes on ms account web page not on pc. ms account troubleshooter gives me " can't connect sync service " , " rootcause problem found ". found numerous post on web no (working) solution. i tried create new alias ms account , change main no effect. created ms account check if mine somehow "broken", new account not sync either. i tried using several networks eliminate connectivity issue, without success. this getting q

Pop up window saying my computer has been taken over - Microsoft Community

i thought having bought new laptop windows , macafee protection keep happening! moved virus & malware afaik, no security can stop these yet. it's common scam. click ok button @ bottom of popup. should see box not allow site create new messages. check , close window. for edge, user scott_ki has provided solution.     close microsoft edge using task manager. in search bar next windows 10 logo on bottom off screen (i call "cortana search"), typed in google.com , hit enter.   microsoft edge opened new tab google.  can see offending site still opens in tab doesn't have focus.  click "x" close edge. not click on offending site tab or focus again.   when edge closes nicely, won't "restore" sessions , offending site tab gone. if not resolve it, use task manager exit browser. reboot , see if pop-up goes away. how use new task manager. http

signing in - Microsoft Community

not being able sign in on windows account , getting error 503...i running windows 10 pro .....any ideas....lasted approximately on hour , seemed fix itself.....need find out why incase happens again hi, error 503 not specific issues when signing in. better assist you, may have exact error message comes error 503? we forward response. Windows / Windows 10 / Security & privacy / PC

WIN10 Security Center turned off every time I boot. - Microsoft Community

win10; sony vaio laptop; when boot message security center turned off. turn on , stays on, until next time reboot. what should fix this? hi chuck, since you're having issues security center being turned off, may visit thread , check le boule's answer. let know if have other questions. regards. Windows / Windows 10 / Security & privacy / PC

themes - Microsoft Community

turned windows home pro there no dark theme in settings,why that? settings > personalization > colors > choose default app mode Windows / Windows 10 / Desktop, Start, & personalization / PC

Windows 10 Blue screen - Microsoft Community

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pc has been blue screening , can't find way fix it. have costom built pc specs asus p7p55d-e lx motherboard intel core i7 cpu 870 @ 2.93ghz graphics card msi 1060 6gb. blue screen happen randomly when playing games or not. have checked drivers date. there 386 errors , warning same different. i got 1 last question dose 1 know why windows activation code long xxx-xxx-xxx-xxx when it's exposed xxx-xxx-xxx-xxx-xxx its missing 1 set of numbers. got windows free upgrade windows 10 while , when tried reinstall windows 10 bootable usb said code not long enough. hi don't need enter key if have digital license. skip part when see add key. activate latter after install! here's information this! hope helps! https://support.microsoft.com/en-us/help/12440/windows-10-activation if activated free upgrade windows 10 or bought , activated windows 10 windows store, have digital license device. means can reinstal

Windows 10 Pro: BSOD - hal.dll & ntoskrnl.exe - Microsoft Community

i've searched through many posts past week in attempt find answer similar issue nothing seems work , i'm not sure problem exists on my system. latest drivers, bios, , windows updates. nothing over-clocked. there no specific activity can point @ causes since happens @ times when there nothing being done , system sitting idle.  one of possible fixes regards resetting hal.dll install medium these referencing previous versions of windows , not windows 10 specifically. have searched windows 10 installation hal.dll did not find folder on install medium has it. update:  - attempted use microsoft's "verifier" tool system went bsod reboot cycle    , able restart windows via safe mode bootup , disabling verifier tool.    bsod bootup error: "driver verifier detected violation"  - running memtest86+, intel processor diagnostic tool [64bit], , rog furmark produced no     issues.  - intel driver upd

Email Verification - Microsoft Community

i need verify email used set microsoft account, problem email used making account dont have access anymore... meaning cant email verification code. when try send different email, wont let me until verify original 1 (the 1 dont have access to) know way around this??? reply or email me @ *** email address removed privacy *** ***personal information deleted moderator. please see microsoft community asked questions more information on how can protect privacy.*** send smartphone Windows / Windows 10 / Security & privacy / Phone

Cannot login user account on Windows PC - Microsoft Community

split thread. hi abuhirra, thank posting on microsoft community. appreciate interest in windows 10. we sorry inconvenience caused you. use onscreen keyboard and enter password login windows. before pressing enter , click on reveal password symbol present right next password entered , check if characters entered correct. if characters entered correct , not able login pc, change password following link , check if able login pc. https://account.live.com/resetpassword.aspx hope helps!   if have queries regarding windows, happy you. thank you. hi, had same problem , sure password correct able login hotmail account on browser. anyway reset password had suggested abuhirra , tried again login windows 10 on my surface pro 3 , still not log me account instead allows me use temporary profile. know password correct because in temporary profile log out , able login using password. goes in to the temporary profile. this weird

Microsoft account - Microsoft Community

how change microsoft account on windows 10 laptop. ***post moved moderator appropriate forum category.*** how change microsoft account on windows 10 laptop. hi james, for better assistance, we'd ask following: are experiencing issues microsoft account? are using microsoft account log in windows 10 laptop? do want change email address (microsoft account) or displayed profile name? we're looking forward reply. Windows / Windows 10 / Security & privacy / PC

On bootup, Microsoft "cannot sign into" my account. Suggestion - Microsoft Community

following update , got msg on bootup saying "we cannot sign account."  msg says correct log  out in.  did nothing.    have malwarebytes 3.0x installed known cause profile corruption? had turn on 'delay protection @ startup' & set 60 seconds. Windows / Windows 10 / Security & privacy / PC

Unable to receive emails on Windows 10 mail (not Outlook) - Microsoft Community

provider cogeco (canadian).  i can send , receive emails on webmail.  i can send emails on computer (although sent items box shows "nothing has arrived yet"  i send test messages , forth between hotmail acct , cogeco acct.   hotmail works fine on send , receive.  messages cogeco hotmail messages hotmail not cogeco.  i have deleted , installed account numerous times, including port numbers, changing password, not including port numbers.  i have reset mail , calendar app ( intended uninstall , reinstall app, note said after feb 2017, clicking on reset button required).  i have run out of ideas.  any appreciated. hello, we know more concern. please answer following: when did first encounter issue? what last activity when issue happened? any changes took place in computer before issue occurred? is issue specific cogeco email or rest of email domain? Windows /

FIX !!!! Windows 10 taskbar not working - Microsoft Community

as per posts on thread elsewhere task bar has decided take holiday. every fix in thread not work on computer , refuse re-install. microsoft has worst company in world knowing these bugs exist yet refuse except offering more patches , pretend fixes. my taskbar found , no amount of right clicking or hitting "start" button works. way restore reboot. microsoft - suck - love answer millions of others so there fix? permanent fix? ***post moved moderator appropriate forum category.*** update build 14393. download media creation tool.  read instructions. this take public release of version 1607. media creation tool us; https://www.microsoft.com/en-us/software-download/windows10 media creation tool gb; https://www.microsoft.com/en-gb/software-download/windows Windows / Windows 10 / Desktop, St

How to change the size of icons after Creators Update. - Microsoft Community

split thread. with elimination of "appearance , personalization" option in control panel (why?) how change size of text without changing size of icons etc.? with elimination of "appearance , personalization" option in control panel (why?) how change size of text without changing size of icons etc.? hey, kindly take @ discussion started: "display" tab , other font customizations no longer available after upgrade creators update hope helps. regards, alby Windows / Windows 10 / Desktop, Start, & personalization / PC

Start Bar and Notification Bar Won't Work - Microsoft Community

works after restart when try later on don't work.  started after updated system earlier week. i have had issue extent.  not bad though , used encompass cortana too. in information below * = information masked me os name microsoft windows 10 pro version 10.0.15063 build 15063 other os description  not available os manufacturer microsoft corporation system name ****** system manufacturer asus system model all series system type x64-based pc system sku all processor intel(r) core(tm) i7-5820k cpu @ 3.30ghz, 3301 mhz, 6 core(s), 12 logical processor(s) bios version/date american megatrends inc. 0603, 9/2/2014 smbios version 2.8 embedded controller version 255.255 bios mode legacy baseboard manufacturer asustek computer inc. baseboard model not available baseboard name base board platform role desktop secure boot state unsupported pcr7 configuration binding not possible windows directory c:\windows system dire

temperature icon - Microsoft Community

there temperature icon can put on yahoo search bar? that's question better asked of yahoo team microsoft team.  microsoft's own temperature tools integrate start menu or lock screen. Windows / Windows 10 / Desktop, Start, & personalization / PC

Windows 10 critical update 05/23/2017 crashed my computer - Microsoft Community

i've done windows 10 pro update yesterday before going bed , system run unusually long time (over 30 minutes). left running overnight. today found computer showing error (can't remember error, saying update did not complete). restarted computer few times , allows me enter pin number. desktop not show up. black screen , left start logo, search box , task view flash every 2 seconds. i able press ctrl + alt + delete , task manager. run sfc /scannow in administrator mode @ end console window closed itself. log shows many lines errors. performed system restore restore point before critical updates. restore completed successfully, system same before. seems restore has weak point, not restore of critical files. opened control panel , went system , security - fix problems windows update. "an error occurred while troubleshooting. troubleshooting wizard can't continue - error code 0x8007005". run reset.cmd script, restarted computer, nothin

Windows 10 in blue screen boot loop and no administrator account to - Microsoft Community

hello everyone,  after turning on computer, kept on alternating ntfs file system , fat file system blue screens/stop codes. did few cycles , after time , pressing f9 sent me troubleshooting screen.  i can't because there no administrator accounts , if press forgot password/can't see account button sends me restart starts process again.  in bios settings boot device windows boot manager. i'd appreciate help. thanks in advance, jared hi jared, a stop error (also called "blue screen" error) may occur if problem causes pc shutdown or restart unexpectedly. in order use efficiently assist concern, have few questions you: were there changes made computer prior issue? what exact error message getting? have tried activating hidden administrator account? what other troubleshooting steps have performed? meanwhile, recommend following instructions provided article resolve bl

Windows keep draining battery. - Microsoft Community

     so updated windows 7 laptop windows 10 couple of weeks ago, , far, it's pretty good. 1 problem have keeps draining laptop's battery. when using w7, never happened. it's frustrating. use laptop 5 days week , need charged in morning. i've read tons of articles turning off fast boost, , that's did. darn thing still drains laptop's power. sucks. when hibernate it, windows 10 still drains pc's power. need asap. p.s. build 10240. updated anniversary version kept freezing, had come build. hi, to resolve concern, may run , download windows update troubleshooter . also, suggest in touch computer manufacturer. check link out. regards. Windows / Windows 10 / Power on or off a device / PC

Cannot sign in with new MS account e mail address to Windows 10 PC - Microsoft Community

trying change user account (administrator) e mail address new 1 - old 1 inactive now. have changed in browser when try , sign in on pc, tells me password incorrect. isn't think username might there no option change that. can help, please? to troubleshoot issue, please check links listed below reference. when can't sign in microsoft account. that microsoft account doesn't exist. should other concern, let know. Windows / Windows 10 / Security & privacy / PC

Code Signing Certificate vs EV Code Sign to Bypass Win 10 SmartScreen - Microsoft Community

i've created setup.exe file , loaded onto web site downloading. .exe file has been code signed certificate godaddy. when downloading .exe file website using win7 detects code sign certificate , displays safe download. on win10 .exe file downloads fine when opening .exe smartscreen blocks opening. have many users using win10 trying download .exe file , trying explain them how turn on/off smartscreen in downlaod page frightens them. options .exe past win10 smarscreen? according globalsign, purchasing ev certificate gives immediate reputation microsoft smartscreen? true, "immediate reputation microsoft smartscreen"? Windows / Windows 10 / Security & privacy / PC

Strange username appeared and can't login - Microsoft Community

started laptop evening , instead of username showing "gabby bloom". have owned laptop new. no options switch user. how change , log in??????  hi rhiannon, for better assist windows login concern, we'd clarify following: do have user profile signed in pc? have tried shut down/restart pc bring log in screen? is switch user greyed out? if possible, please provide screenshot. we forward response. Windows / Windows 10 / Security & privacy / PC

You've been signed in with a temporary profile - Microsoft Community

original title: update windows 10 version 1607 (kb3150513) update performed on 18 march 2017 we have 2 accounts on laptop, myself main user , wife my wifes account no longer recognised , temporary account created - horrendous needs access files urgently. ***post moved moderator appropriate forum category.*** ***subject edited clarity moderator.*** have tried restart, not shutdown , start restart. Windows / Windows 10 / Security & privacy / PC

Calendar Windows 10 - Microsoft Community

what reason why microsoft chose arrows change months in calendar or down instead of left (for past) , right (for future). system doesn't seem make sense. why should future down arrow? hi greg, to further improve service, give feedback @ link inform programmers there's feature needs addressed. regards. Windows / Windows 10 / Desktop, Start, & personalization / PC

Has "Change only the text size" been removed in Creators - Microsoft Community

i installed creators update (windows 10 build 15063) iso available microsoft.  seems work fine afterwards windows 10 fonts changed default size. have vision issues. before update, i'd go control panel/display , there option @ bottom "change text size" , choose font size title bars, message boxes, menus, palette titles, icons , tooltips. after update, "change text size" no longer appears under display. there change scale option increase size percentage. existed before, changing text size better option, magnifier creates blurriness, @ least vision impairment, isn't there when increased text size. there still way option? if not, perhaps moderator reroute post windows 10 feedback board, hope they'll restore option. ***post moved moderator appropriate forum category.*** hi fred, if you're having trouble settings on new windows 10 creators update, suggest go previous build of

Slideshow set to fit big landscape images overflowing into 2nd and 3rd - Microsoft Community

title says all. specific slideshow?  do you mean desktop background slideshow, screensaver slideshow, or lock screen slideshow? Windows / Windows 10 / Desktop, Start, & personalization / PC

Windows 10 Creator update: Detrimental to system performance - Microsoft Community

i have dell inspiron 15 i5-7300hq 2.5ghz 8gb ddr4 ram gtx 1050 when got fresh box, performed well. no latency problems on digital audio workstations , frame rates on games. when after mandatory update i'm having huge decline on performance. projects on daw used run smoothly on system barely plays, frame rates on games drops hard dead fly. it's naturally infuriating , it's not natural hardware act way. safe delete/uninstall updates?  don't it **post moved moderator appropriate forum category.** hi rozen, we'd learn more concern, can determine best solution. can provide answer following questions: are getting error messages? do experience distortion on images or performance in program? are developing program or website? does issue occur user profiles? hope hear soon. Windows / Windows 10

Windows 10 OS doesn't load after BIOS - Microsoft Community

hi,     using original windows 7 home basic , upgraded windows 10 freely microsoft updates. though windows 10 not stable continued windows 10 without reverting windows 7, hoping microsoft make stable going forward. microsoft has failed , laptop dummy unusable.  lets come issue.    along micorsoft windows 10, had ubuntu 12.04 installed separate entity. windows 10 doesn't load. got windows 10 automatic repair screen. tried options there : 1. system repair : microsoft failed recover problem. far experience goes microsoft doesn't recover problems. :p 2. go previous build: did not work, since microsoft not find previous builds. 3. command prompt: ran following commands          bootrec.exe /rebuildbcd         bootrec.ext /fixmbr         bootrec.exe /fixboot         chkdsk  command on disks.  but did not solve issue.  after doing check, stopped seeing ubuntu bootable option. 4. reset pc: after option, able boot windows 10. issue

Windows 10 won't start - Microsoft Community

windows 10 got problem , won't start. put in rescue disk , change startup boots optical drive. whenever rescue disk menu appears, keyboard , mouse cease functioning (the power light of keyboard , mouse automatic off). because of this, cannot choose options appear on monitor. please notice that, before windows 10 or rescue disk start, power light of keyboard on , function, can press f2 or f10 bios or boots select page, , use keyboard select/modify bios page. didn't modification, test if keyboard function alright before windows 10 start. and keyboard , mouse cease function once windows 10 or rescue disk menu appear. know if has been encounter type of problem , know how solve it.  hello, a corrupted recovery disc can cause issue. resolve problem, suggest repair pc using new installation usb or disc. create new installation media , use repair computer, follow steps below: on working pc, go microsoft softwar

Can only boot in safe mode after Windows 10 update - Microsoft Community

my desktop updated windows 10 fine more recent update around spring 2016 1 made computer not progress boot correctly.  can boot in safe mode can't earlier reset point.  i've saved files off computer in safe mode year.  i'm ready start in windows 7 scratch unless there way fix it.  windows advanced options repair utility option didn't function. when try normal boot in windows windows 10 symbol trailing circle of dots screen goes blank nothingness.  , safemode networking won't let me on internet or other computers on private network. ***post moved moderator appropriate forum category.*** if can boot in safe mode that's indication program trying start windows interfering windows' ability boot. open task manager , go startup tab. there see listing of programs trying start windows. disable them all, enable one, reboot, enable another, reboot ... until identify program preventing windo

Help! Authentication is not required when this PC wakes from - Microsoft Community

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hi everyone,  i having problem signing in when pc wakes sleep. supposed ask password when wakes doesn't anymore. in settings app under accounts > sign-in options > require sign-in, shows in red letters "authentication not required when pc wakes sleep".this first started happening shortly after installing windows 10 on samsung notebook series 3 np300e5c , started happening again after changed sleep setting 15 minutes never back. got issue resolved once of microsoft technician using logmein remote support never told me how fix if ever happened again. problem , don't know how fix it. please me issue. major security issue because laptop important. thank resolve problem. regards, bhavik click or touch start button, settings (gear), user accounts, sign-in options.  @ top choose dropdown menu prompt password when pc wakes sleep. if setting not available change admin link click change set

How to delete an account user on Windows 10 - Microsoft Community

when turn on laptop there guest account, not open . comes administration error page, cannot click rid of because the cursor not there, have tried delete account in admin tools message saying can't deleted. how can rid of it. hi, to better assist you, can provide screenshot of error messages getting when trying delete user account? we forward response. Windows / Windows 10 / Security & privacy / PC

Registry entry; safe or not - Microsoft Community

anti-malware/trojan programs indicate registry entry "hkey_current_user\software\win\system" "pup" , dangerous. after or delete it, appears again (not immediatly). program puts entry in registry , why? dangerous? needed windows operating system? should ignore it? hi chuck, there several factors cause issue. know more, ask following questions in resolving issue: were there installation or downloads made before issue occurred? have done full scan using antivirus software? we suggest full scan in pc using antivirus software or windows defender check error. can check programs in computer check programs installed not aware of. kindly follow steps below this: from start menu, type control panel in search bar, enter . go programs menu. click on programs , features show list of software installed in computer. kindly check if there programs installed didn't authorized. let know r

Voting not available for Bing Images on Lockscreen for Windows 10 - Microsoft Community

i having bing images for lock screen on both pc , mobile.  on pc can vote "like" or "dislike" picture , type of picture not repeated.  in case, don't care cutesy animal pictures "dislike" , don't show again. nice if had option vote "like" or "dislike" on phone well. moved insider nice suggestion. clicked on ‘me too’ that. did suggest via ‘all apps » feedback hub » options’ well? up-vote there well! Windows / Windows 10 / Desktop, Start, & personalization / Phone

How do I change the default lock screen image? - Microsoft Community

i know how change lock screen background shows when press win+l , still logged in. life of me cannot figure out how change lock screen background shows when first boot or sign out. it's stuck someones random minecraft screenshot. i have tried this, , didn't work: http://winaero.com/blog/how-to-change-default-lock-screen-image-in-windows-10/ i tried forcing lock screen image in group policy editor of local machine, , did not work either. anyone have ideas? so tried setting user lock screen windows spotlight, , showed minecraft picture! looks spotlight stuck on picture. did this: https://answers.microsoft.com/en-us/windows/forum/windows_10-start/windows-spotlight-lock-screen-is-stuck-on-the-same/354224ea-203c-4b27-9ec9-0343bd100258 and minecraft picture gone good! thanks everyone! Windows / Windows 10 /

Windows 10 computer crashing in sleep mode because of this driver - Microsoft Community

when use whocrashed determine why computer can not sleep, the nvlddmkm.sys driver causing me crash. have uninstalled graphics driver , downloaded new copy of it. after doing nothing happens. still crash on sleep , in sleep. have idea why happen? my specs intel processor i7-4790  16 gigabytes of ddr3 ram. geforce gtx 1070 computer model-asus desktop pc. k30ad_m31ad_m51ad_m32ad bios version 0702. i can not figure out why. computer works fine out of sleep mode, able put computer sleep. hi, let's run system file checker to scan system files , repair missing or corrupted system files. do let know outcome. regards. Windows / Windows 10 / Performance & system failures / PC

Windows 10 Dcp_watchdog violation: Help figuring out what's - Microsoft Community

i've gotten 3 bsod ever since i've built pc in december 3 dcp_watchdog violations. tried doing "fixes" found around web none worked because got bsod. i've noticed them while i'm playing rainbow 6 siege , alt tab out of game , browse firefox, other games alt tab , have never ran error. computer name: desktop- windows version: windows 10 , 10.0, build: 14393 windows dir: c:\windows hardware: z170x-gaming 5, gigabyte technology co., ltd. cpu: genuineintel intel(r) core(tm) i7-6700k cpu @ 4.00ghz intel586, level: 6 8 logical processors, active mask: 255 ram: 17129947136 bytes total crash dump analysis crash dump directory: c:\windows\minidump crash dumps enabled on computer. on sat 2/25/2017 9:10:07 pm computer crashed crash dump file: c:\windows\minidump\022517-5500-01.dmp caused following module: ntoskrnl.exe (nt+0x14a6f0) bugcheck code: 0x133 (0x0, 0x501, 0x500, 0x0) error: dpc_wa

Windows 10 explorer constantly crashes cause ntdll.dll - Microsoft Community

i on windows 10 working normal today when turned on computer windows explorer crashes. thing can open task manager via ctrl+alt+del. here information windows log: explorer.exe 10.0.14393.953 58ba5aa4 ntdll.dll 10.0.14393.479 5825887f c0000005 0000000000495dc a2o o1d2a096ede1b21c hello, please uninstall third-party software on system , run  sfc /scannow  command at  administrative command prompt  and see if helps. hope helps, luck :) Windows / Windows 10 / Performance & system failures / PC

Windows 10 hang and crash with no dumps ever.... - Microsoft Community

my laptop (an asus zenbook ux301la) has had problem still exists after being formatted , reinstalled... can doing freeze minute later might bsod. dont have on laptop crash, times i'll come laptop being on couple hors , has crashed , reset , brought me bios. please tired of , lost lot of work , have no idea how fix , work on computers , electronics on 15 years... please provide more information cause of problem may diagnosed.   please restart computer , allow 20 minutes system run before uploading information required me investigate problem. when examining event viewer log files many, not all, problems show in period after computer has been booted.   please provide copy of system information file. access system information file select keyboard shortcut win+r , type msinfo32 and click ok . place cursor on system summary . select file, export , give file name noting located. click save . files in txt fil

Windows 10 running extremely slow - Microsoft Community

recently 2 friends facing problems windows 10 getting unusable , very slow. both running latest windows 10 1607 of creators update has not hit pc. tried clean installing windows 10 in 1 of friends laptop. worked time, again became laggy. both have same specifications different brands. system specification: windows 10 pro 64-bit dell / hp (dont know exact model) 2 gigs of ram intel (hd) graphics 500 gb of hdd ps: desktop computer not lagging, though specs worst compared them. edit 1:  its intel(r) core(tm) i3-2348m cpu @ 2.30ghz  2.30hz also have performed , clean installation in other friend;s latop , still performing turtle. hi kunal, may know specifications of cpu of friend's pc? we'll looking forward reply. regards. Windows / Windows 10 / Performance & system fai

Pin not working On Windows 10 - Microsoft Community

when go settings, accounts, sign-in options , try set pin, rotating dot goes away after while nothing happened.   what's that?? j b k that seems issue. people able set pin when go sign in,  gives error can stopped setting password. i guess need update fix this. Windows / Windows 10 / Security & privacy / PC

Windows 10 PC not showing up under my devices on my Microsoft account - Microsoft Community

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bought new laptop , have signed windows account new pc fails show under devices header when logging microsoft account.  how fix this? try sign in local account.  restart computer , sign in using microsoft account. hope hear soon. Windows / Windows 10 / Security & privacy / PC

Brightness keys not working - Microsoft Community

hi, using hp probook 440 win 10 pro (64) , functioning keys brightness not working? have installed drivers hp store still issue. suggestion please. take time read , check link might help: 1. http://ageofwindows.com/solved-brightness-button-not-working-in-windows-10-after-update/ while on one, refer 1 has marked answer https://answers.microsoft.com/en-us/windows/forum/windows_10-other_settings/brightness-button-not-working-with-windows-10/f528bf6a-c149-4283-be34-fba28006cdd0 helping in simple way.... Windows / Windows 10 / Desktop, Start, & personalization / Phone

Problem with my taskbar ! - Microsoft Community

hello! changed username folder c using different windows account. after changed username entered , when said can not connect account. solved tutorial on net , saw wiped taskbar applications microsoft edge, photo, @ least think deleted, wrong! how can recover? thank you! hi emanuel, did mean icons on taskbar missing? have tried opening application pin taskbar? please provide more information. thanks, Windows / Windows 10 / Desktop, Start, & personalization / PC

Start Up Screen - Microsoft Community

how remove account photo , email address start screen after logging on? hi arthur, when sign in windows computer, log in screen displays email address, picture, , name. if remove account photo , email address, may perform following: remove email address. go settings . select accounts > sign-in options . under privacy, see show account details(e.g. email address) on sign-in screen, toggle switch off. remove photo. press windows key + r . type in %appdata%\microsoft\windows\accountpictures > ok . select picture you'd delete. do let know should have further queries. Windows / Windows 10 / Desktop, Start, & personalization / PC

WINDOW ISSUES- HANGING FREEZING AND 100% DISK USAGE - Microsoft Community

did basic troubleshooting steps 10 times of microsoft chat , phone support still problem not solved. windows freezes unexpectedly (not mouse pointer works), no keys work force restart remains last resort leads data loss. data usage in task manager @ 100% when no or less applications being used in order diagnose issue need run windows performance toolkit instructions can found in wiki http://answers.microsoft.com/en-us/windows/wiki/windows_10-update/windows-performance-recorder/a1648e8c-50c7-4243-9f1d-4216385c7ff3 if have questions feel free ask please run trace when experiencing problem Windows / Windows 10 / Performance & system failures / PC

debit card charges - Microsoft Community

i keep getting billed small purcheses debit card once or twice week not purchasing anything.  ive tried contacting have had no luck.  please help!! ***topic moved moderator.*** i keep getting billed small purcheses debit card once or twice week not purchasing anything.  ive tried contacting have had no luck.  please help!! thanks posting question in microsoft blog, if microsoft account linked debit card may follow below link remove cards microsoft account https://support.microsoft.com/en-us/instantanswers/ec489f45-dd2c-4cce-bf21-b5625b9a76a0/add-update-or-remove-credit-cards-and-other-ways-to-pay or please call microsoft accounts , billing team( https://support.microsoft.com/en-us/contact/menu/billing/ ) Windows / Windows 10 / Security & privacy / PC

Windows 10 Firewall will not turn on. - Microsoft Community

my windows 10 firewall turned off , not turn on.  had macafee installed , working okay several months isn't.  uninstalled macafee working macafee tech support , have run fixes find scanning virus , malware nothing has worked far. as other typical problems service stopped , not restart. happy answer questions/supply additional information etc. or re-run of "fixes" have tried conclusive. did run macafee specific removal tool? if not, see if there 1 run macafee product had. if so, download , run it. (for example  https://service.mcafee.com/webcenter/portal/cp/home/articleview?articleid=ts101331&_afrloop=1805017809652099#!%40%40%3f_afrloop%3d1805017809652099%26articleid%3dts101331%26centerwidth%3d100%2525%26leftwidth%3d0%2525%26rightwidth%3d0%2525%26showfooter%3dfalse%26showheader%3dfalse%26_adf.ctrl-state%3dy78g5fc82_49 or  http://mcafee-removal-tool.com if macafee product using). have tr

creators update build 15063.296 start menu settings - Microsoft Community

running win 10 pro. ssd os drive, ssd data drive. i updated last night.  when left click start menu flashes not open. right clicked start button. went start settings , set "show apps in start menu",  "show added apps", , "show opened apps"  "on". change menu item themes or else left drop down  menu, return start settings , changes have been nullified. i cannot settings remain changed. very aggravating trying installed apps. please assist hi, this issue may have occurred due system conflict. correct this, suggest check article troubleshooting steps: troubleshoot problems opening start menu or cortana. kindly results. Windows / Windows 10 / Desktop, Start, & personalization / PC

Is it possible to specify what four items remain displayed when Action - Microsoft Community

like said in subject line...  is possible specify 4 items remain displayed when action center collapsed?  if so, how? ***post moved moderator appropriate forum category.*** displayed where? ones? Windows / Windows 10 / Desktop, Start, & personalization / PC

Start button not working - Microsoft Community

previous title: windows 10 after clicking windows icon @ bottom left on screen, no programs appear. nothing displayed. how correct access programs? please work through windows 10 install integrity checklist make sure install set correctly, optimized best performance, , needed repairs done.  if steps cannot performed try whichever method works here how enter windows 10's safe mode   to safe mode networking may work better perform of steps, or advanced startup options   use command prompt   at boot run repair commands in   checklist. if you’ll report go, may have other steps indicated.  complete them all. remember upgrade and/or factory installs inferior installs tech enthusiasts never run in first place.  the best possible install on these steps doing clean install windows 10   which gold standard install in os quality of install everything. short of there automated   reset windows 10

Windows 10 doesnt boot anymore on lenovo B320 - Microsoft Community

windows 10 not boot anymore on lenovo b320 nor repair option help. the ms support told me perform full copy of harddrive using ubuntu , after try complete reset system , accept total data loss new system.  the lenovo b320 not compatible win10; older versions of windows, not supported microsoft anymore. that means have scrap computer if microsoft publishing new windows version? great success story. i perform copy of harddisk, if win 10 not operate anymore on pc have switch linux anyway du ms not supporting old hardware. thank wasting time , data .  i working on **** sine 20 hours , have hourly rate of 125 €.  w hy don't continue operating system had on machine until now? why switch? Windows / Windows 10 / Performance & system failures / PC

Windows Defender issues following Windows10 Creator Update Version - Microsoft Community

after windows10; creator update version 1703 installed...when open windows defender takes full minute before opens can veiw it.  prior update, opened immediately. anyone else experience issue following 1703 update?  is there someting can/should done accelerate defender opening did prior windows10 1703 update? this may worthless update; putting out here each viewer judge. i have worked several people experienced issues after using windows auto update offering update 1607 1703.  i myself outlined found though defender seemed running fine, take 1 minute open.  this issue user well.  one other user following update....had no startup tiles , apps not load. in each case, including mine, rolled 1607.   i took opportunity go thru program , features , deleted programs never use, or, did not reconize.   used ccleaner , cleaned registry , cleaner.  i used c:\ drives properties , cleaned disc.  i deleted temp files.  

Starting Windows 10 - Microsoft Community

when start laptop shows first screen picture on, when left click mouse goes microsoft sign in screen. shows 3/4 icons in lower right hand corner of screen, if select power icon , restart option, first screen picture on , when left click mouse microsoft sign in sheet , can carry on normally. can problem if temporarily close laptop lid down doesn't seem consistent. taking long time load , close laptop.  i tried unloading , reloading avg anti virus , seemed sort out long delays in loading , unloading.  i'm considering unloading avg again see if solves sign in problem. i had problem making windows 7 backup on 16 november 2016 when stopped part way through saying there problem toshiba external disk drive. scanned disk drive , ok.  about same time above problem started if take backup making copy of system problem. can help? thanks lesley hi there, let's perform clean boot , check if issue per