Brazel

my mother running windows 10 home on an intel nuc nuc6i3syk 8 gb ram. there usual utilities installed real application microsoft office 2010. has printer connected via usb, not recall model. problem pc keeps crashing when there no internet connection. not want internet connection. have resolved - months ago - forcing internet connection, she, of course, not like. internet connection via bt homehub wifi router , had force windows forget ssid , re-establish link. all software patched of 4-5 months ago. the pc behaves when there internet access without it, pc crashes. visiting later week investigate. i'd love post event log entries, crash dumps, , like, don't have them right now. need pointers, experiences, educated guesses, , - - saying, "yes, had problem , solution x." i suspect windows telemetry issue, have no evidence up. ***post moved moderator appropriate category.*** hi quintin

i have read advise on community going compact view etc - not bring folders , emails there. made folders/files unhidden , searched .eml files found window live mail not import them in. i stumped how happenend. did microsoft put down patch wiped out? Windows / Windows 10 / Performance & system failures / PC

 with window 10 can not play or copy home dvd or cd ever since got window 10 of options have been taken away old fellow know basic in technology i'm stock  don't know todo   help!!!!!!   hi jules, to isolate concern, know error message getting? we forward response. Windows / Windows 10 / Power on or off a device / PC

laptop restarting in safe mode. asking password showing account name not accepting password (even microsoft account password). please regarding issue... hi sohamk, for better know concern, we'd ask information. 1. when did issue occur? 2. have try accessing microsoft account on different computer using browser? 3. did make changes in computer prior issue? 4. troubleshooting steps have done far fix issue? Windows / Windows 10 / Security & privacy / PC

how change text size in windows 10 version 1701 ***post moved moderator appropriate forum category.*** hi see if need. let know how things go! https://www.windowscentral.com/how-make-text-apps-bigger-windows-10 ps here's tip hold ctrl , tap + make font larger hold ctrl , tap - make font smaller. hope helps! Windows / Windows 10 / Desktop, Start, & personalization / PC

hi..... my icons not appearing on task bar neither desktop.....  this happened when logged onto laptop , cant stand it!! i have tried many things, , can me! many thanks! **post moved moderator appropriate forum category.** what have tried? pin app taskbar Windows / Windows 10 / Desktop, Start, & personalization / PC

pdf tools , web brower minimize, maximize, exit screens extremely small. i believe playing steam games because changes resolution , such. does know how fix problem without manual coding? if not, there way revert original(default) setting? thanks hi, in regards query, since resolution changes every time play steam games, problem video card. have update said driver have issue fixed. let know how goes. Windows / Windows 10 / Desktop, Start, & personalization / PC

hi! since have windows 10 on pc freezes randomly. don't know causes it. has been reinstalled before still have issue. according event viewer since 2016.09.23. had 153 of these random freezes. there way solve issue? i'm getting tired of restarting pc , losing work. :( hi! since have windows 10 on pc freezes randomly. don't know causes it. has been reinstalled before still have issue. according event viewer since 2016.09.23. had 153 of these random freezes. there way solve issue? i'm getting tired of restarting pc , losing work. :( hi, when reinstalled method? have done trouble shooting i. e, drivers,updates,hardware etc? best way clean reinstall using bootable u.s.b/iso created creation tool , backing data , office key etc if not done so?  Windows / Windows 10 / Performance & system

receive  message; what should do?  hi! might try in-place-repair! shouldn't lose thing. maybe few windows updates! let me know how things go! https://www.tenforums.com/tutorials/16397-repair-install-windows-10-place-upgrade.html Windows / Windows 10 / Performance & system failures / PC

last week mar 20, computer told me had restart computer update device (a 4 yr old dell xps 8500 had win 8 on it) , when did installed windows 10 updates , rebooted.  when came 1 of hard drives missing file manager.  i thought best thing turn off , reboot it.  when did came black screen , message "start pxe on ipv4".  i researched (with computer) , found boot order problem.  i went bios (many times) , reset boot order never change altho drives did show in bios boot order.  i tried boot bios, tried using f12 key supposed change boot order...nothing worked.  the next day called dell service (big mistake!) , on phone on 2 hours, , had me tapping keys bios, tried changing something, restarted it, , trying boot again. time hard drives not showing in bios order.  of course nothing worked , during 1 of numerous tries changes in bios, monitor stopped working!  the dell tech told me without monitor couldn't , have find locally , hung on me! so

ok. bought laptop dell daughter laptop had issues. set new dell her, using microsoft account (obviously).  well, ended fixing old laptop (she lose going new laptop) , go! have dell , decided use replace 10 year old laptop. well, need lose microsoft account , use account instead, option switch 'local' account (wth 'local' account anyway?) not switch microsoft accounts. all need switch account. that's it. plain , simple. hasn't been "simple". appreciated google comes switching microsoft local... tia! thankyou reply! ended switching 'local' using microsoft info, going daughters account , re-signing in again under main account, after all. taking time assist me! have great 4th of july! Windows / Windows 10 / Security & privacy /

hi, im trying sign user microsoft account, screen keeps loading , there can type username , password. please advise. thank you. josh ***post moved moderator appropriate forum category.*** if signed-in local user , have ms account should select info (above have highlighted in left hand pane) to change ms account. Windows / Windows 10 / Security & privacy / PC

              wife on computer doing knows what, when return next day , it's different computer. of desktop icons missing, when try add new ones, adds in form of large blue box icon inside, click add desktop icon , nothing happens. apparently few icons have managed add in "group" , can rename group if wish. if info helps determine issue.               weird thing is, lets have downloader minimized; when go on task bar , hover on minimized downloader ( or application matter) little box appears next normal displays pop if click it. when move mouse hover on actual image of small box appeared, old icons back! while hover on tiny display box. when move mouse away, gone , new layout back... ikr !!?!               weird thing cannot right-click on desktop. empty space no icons , when right click, absolutely nothing happens @ all. no little menu pops up.               i've tried searching answer, many people have had icons go missing can'

logged onto laptop on 01/14, , task bar wont work. can open things firefox , folders, windows button wont work , cant connect wifi or access volume control. cant click time @ calendar. i've ran virus checks , got nothing back, , when go settings connect wifi still wont open available networks. ive never has problems since before last update few days ago; can please help? hi,   it possible there system files , system image files that corrupted during update causing issue occur. resolve this, suggest perform these methods of troubleshooting steps , see if there's changes:   method 1: update drivers.       to know how update drivers, click here .      method 2: run sfc scan.          to run sfc scan , follow these steps:         run command prompt administrator .         type sfc /scannow and hit enter.           method 3: run dism

file explorer pin task bar not open up.  windows 10 hi sandy, kindly provide following information better understand concern: when did issue start? any changes prior concern? are receiving error messages when accessing file explorer on task bar? can still access file explorer through start menu? are there applications pinned on task bar cannot access? we'll waiting reply. Windows / Windows 10 / Desktop, Start, & personalization / PC

hi all, have searched around , can't seem find solution resize small windows. couldn't agree terms , conditions when trying install apps buttons aren't displayed due small window's size. i've tried scrolling resize bar in display setting, , turned off tablet mode, still can't resize window. suggestions please? screenshot below:   hi, press windows key + a open action center . check if table mode toggle highlighted. if yes, click turn off. let know how goes. Windows / Windows 10 / Desktop, Start, & personalization / PC

i using administrator account daily account , working well. until accidentally logged microsoft account , made administrator remote user account. built-in administrator , microsoft account merged , cannot sign out of it.  going command prompt , reactivating built-in administrator net user administrator /active:yes  and sign in screen still shows remote account. i need fix because i'm having permission problems of files. i removed device microsoft website , it's still there.  hi ryan, there few steps can follow activate/change account type in window 10. recommend following these methods: method 1: open settings , , click/tap on accounts icon. click/tap on family & other users on left side, click/tap on account (ex: test user) under other users or your family want change type of, , click/tap on change account type . select account type want change account to, , click/tap on o

have asus x550za windows 10 , lately have been unable adjust brightness. updated video driver , didnt see change. toggle bar in settings slides when change brightness, apply button wont highlight. how fix this? in action center @ bottom of notifications there block sun , % ? is % @ 100.  if there each click changes 25%. Windows / Windows 10 / Desktop, Start, & personalization / PC

my windows 10 mail app pinned taskbar default in version 1703, no option unpin (well, not on pc anyway). right-clicking on icon offers "pin taskbar", is pinned taskbar. unpin windows 10 mail app icon taskbar, , know how... thanks! ________________________________________________________________________________ edit: hi everyone.... this follow-up edit tell how this problem resolved . through numerous emails , forth mr mark bu microsoft support, , engineering team found solution after sent them dump file of windows explorer.  all had (and i'm hoping works else bizarre glitch) go to: start -> run (or keyboard  windows icon + r) , , type shell:appsfolder . once applications folder appeared scrolled down mail app (or i'm guessing whichever app you're having problem with), right-clicked on , " ta-daaa " - 'unpin taskbar' option appeared! clicked on that, mail app disappeared taskbar , c

my screensaver works after re-start pc (hp pavilion 23). continues work after have opened browser (firefox), when minimise programs , stop using pc - screensaver appears should. however, once have opened office application outlook email or excel, refuses work again (until re-start pc) when close office applications. my windows version 1607 up-to-date latest update installed today 19 march 2017. is there solution / setting ensure screensaver continues work properly? has ideas how fix please? windows 10 has latest updates (31 may) installed. i re-started pc today , position same reported earlier. Windows / Windows 10 / Desktop, Start, & personalization / PC

i bought asus r510j after using laptops while. 1. did reset. , stuck on 1% hours , due low battery laptop switched off.  2. on starting again got error message "the computer restarted unexpectedly or encountered unexpected error"  3. looked on website , did this:  in registry editor.. hklocalmachine/ system/ setup/ status/childcompletion and after highliting childcompletion, on right hand side check setup.exe.  the value 1 .. change 3. according this: https://answers.microsoft.com/en-us/windows/forum/all/error-message-the-computer-restarted-unexpectedly/b770f14d-e345-e011-90b6-1cc1de79d2e2  << 4. now starts process starts, shows 64% , restarts! please help!? same issue here reboot loop @ 64%. see suggestions here: https://answers.microsoft.com/en-us/windows/forum/windows_10-update/boot-loop-after-reset-on-windows-10/59cb92d0-dc6f-4f68-b7dc-db0c4f492100

brand new build (https://pcpartpicker.com/list/tnpzwx), 2 weeks old, running windows 10 pro. no graphics card, connected monitor via hdmi. put sleep every night , half time wake in morning, windows had open (itunes, bittorrent, etc) have been resized (smaller) , moved upper left corner (https://i.imgur.com/f0qk92o.png). have 21.5 inch asus monitor, display scaling set @ 125%. have windows command script running fixes issue text of programs blurry, contents of file are: reg add "hkcu\control panel\desktop" /v dpiscalingver /t reg_dword /d 0x00001018 /f reg add "hkcu\control panel\desktop" /v win8dpiscaling /t reg_dword /d 0x00000001 /f reg add "hkcu\control panel\desktop" /v logpixels /t reg_dword /d 0x00000078 /f have gone registry , made sure activesize , primsurf values 1920/1080 , stride 7680. not turn off monitor every night either. ideas? edit: deleted command script 3 registry edits, fine 2 weeks after , is

bought dell inspiron 5559, , after started using few days, i  start , find error message saying "this ac adapter may  not supported", , tells me voltage off. cord came computer, , supposed giving computer 45w. use computer school work , games, , works fine, glitches , lags whenever type or try play. please me out... have @ this  http://www.dell.com/support/article/us/en/19/sln148385/ac-adapter-error-message-occurs?lang=en and if have bought it, suggest contacting dell , ac adapter replaced while still under warranty. Windows / Windows 10 / Power on or off a device / PC

i'm rohit singh , wanna ask in pc while making changes in setting windows administrator doesn't give yes option saying type administrator password. after searching on internet i've found need change administrator user , need click yes main problem. should enable "yes" option in administrator? [moved insider] hi rohit, we know if user profile using set administrator? if account type not   administrator , cannot log on administrator unless know user name password account on computer administrator. if not administrator, can ask administrator change account type. if not sure if account have on computer administrator account, can check account type after have logged on. steps should follow vary, depending on whether computer on domain or workgroup. hope above information helps. Windows / Windows 10

several days ago, computer may have sustained physical damage.  since then, when attempt log on windows account, message pops saying "we can't sign account" , diverted temporary account.  logging off or restarting , trying log in again has not had effect.  fortunately, of files stored on external hdds.  however, still check account files may have missed before replace computer. i have attempted several system restores, restores fail. system file checker unable repair damaged files. i unable create local administrator account because when go manage accounts window , try add new user, nothing happens. any appreciated. ***post moved moderator appropriate forum category.*** hi, there several reasons why unable sign in account. assist better, kindly answer following questions: have tried using check disk (chkdsk) on hard drive? have tried troubleshooting steps on link signing in

not understand problem , how can solve problem.i went windows firewall , clicked on every time got message.so can now? have installed anti-malware or firewall in pc? did installed program or made changes pc? try restart pc , see whether problem persist? Windows / Windows 10 / Security & privacy / PC

log name:      microsoft-windows-devicesetupmanager/admin source:        microsoft-windows-devicesetupmanager date:          24/03/2017 11:44:23 am event id:      123 task category: none level:         warning keywords:       user:          system computer:      grandmawalsh description: dsm service delayed 12 seconds driver query/download/install on device 'scsi\disk&ven_msft&prod_virtual_disk\2&1f4adffe&0&000002' event xml: <event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">   <system>     <provider name="microsoft-windows-devicesetupmanager" guid="{fcbb06bb-6a2a-46e3-abaa-246cb4e508b2}" />     <eventid>123</eventid>     <version>0</version>     <level>3</level>     <task>0</task>     <opcode>0</opcode>     <keywords>0x4000000000000000</keywords>     <tim

hi. authenticated users, system, administrators, & users allowed full control, modify, read & execute, list folder contents, read, & write. after not access things on c drive. 1 uses laptop. have tried looking online solution lot of windows 7. if has advice or direction me go in appreciated. not brightest when comes tech abosultely need c drive , i've been panicking day. thank reading. hi, timothy i try running system restore , going recent restore point. if you're unsure how, type system restore in search box. you'll see "create restore point'. choose that. when opens, @ top you'll see system restore. sure choose 1 that's before problem started. post if helped, or still need assistance. Windows / Windows 10 / Security & privacy /

have not found forum true key, asking here. yesterday true key application automatically downloaded did not instal anything. have adobe flash player installed know offering app, wasn´t updating. how happen? , can somehow ban stupid application? Windows / Windows 10 / Security & privacy / PC

i have windows 10 on hp pavilion laptop (not upgrade, that's had pre-loaded when bought it).  how can add yahoo calendar windows 10 calendar?  added google calendars no problem can't yahoo 1 added.  i've tried deleting yahoo email address , re-adding didn't work.  when go calendar's "manage account" settings, yahoo doesn't show though have on email side of app.  if go calendar settings>add account, doesn't give me option yahoo, outlook.com, exchange, google, icloud , advanced settings. if add yahoo account manually through advanced settings, tells me account in use (from email side of app). tried sharing yahoo calendar google through google.com using ical file isn't showing under google calendars pop in windows app. what's up?  appreciated.  kj hello, are there error messages? kindly send screenshot if there is. since mentioned you've added google calend

i can no longer change windows fonts through personalization/advance appearance settings. when try select link "advance appearance settings", nothing happens , not directed next window. has experienced , knows how fix problem? ***post moved moderator appropriate forum category.*** hi kat, based on description provided, there settings need configure resolve issue. however, need troubleshooting steps isolate cause of problem. before proceed, may know following: did make changes on computer before encountered concern? what troubleshooting steps have tried far? are getting error messages? can please send screenshot experiencing? make sure remove personal information. Windows / Windows 10 / Desktop, Start, & personalization / PC

hi, how to  set cursor size on 32  pixels? hi, your concern best posted in msdn page, matter requires level of support , expertise. better assistance, may in touch them through link . thank you. Windows / Windows 10 / Desktop, Start, & personalization / PC

please me, startmenu , cortana not working microsoft edge, , cant play videos or pictures microsoft apps virus or problem system? can please me? cant open microsoft apps either , if reset pc says curewnt new version windows 10 deleted , restore older windows 10 , dont want happen  hello, to concern, suggest try run dism or system update readiness tool and system file checker. system file checker utility in windows allows users scan corruptions in windows system files , restore corrupted files. click on links below: using system file checker in windows 10 system file check (sfc) scan , repair system files & dism fix things sfc cannot the dism or   system update readiness tool   may fix windows corruption errors. fix windows update errors using dism or system update readiness tool what system update readiness tool do verify integrity of resources the system update readiness tool verif

hello! so, windows 10 computer has been having troubles restarting , starting up. initially, when computer wanted restart, begin process. screen black out going restart computer keep running without restarting. book up, have hold down power button turn off, unplug @ least 5 minutes, plug in , hit power button (since resetting , reinstalling windows 10 yesterday, has been working great!) i've been trying follow forums online see if solve issue myself i'm getting nowhere. example, 1 forum recommended turn off fast start up, shut down, reboot hit restart. told computer shut down (and did). waited around 10 seconds , hit power button start again - computer powers display stays black, it's unsuccessful restarts. held power button turn off, unplugged few minutes, plugged in , hit power button , ta-da! comes on. so basically, computer fails restart , not boot right following shut down. boot up, seems has unplugged few minutes first, plug

is there free window firewall analyser find leak or hackers or trojan? ***post moved moderator appropriate forum category.*** something network analyzer? use librenms  to monitor traffic , finding hogs bandwidth. you can use firewall limit allowed connections. (the best 1 one doesn't run on same system, kinda pfsense on router) Windows / Windows 10 / Security & privacy / PC

recently, live mail program not allow me attach pictures emails.  not problem other attachments.  error message security settings. hi jim, to better assist concern, we'd clarify following: can please provide exact error message receiving? have made recent changes or updates before encountered issue? have verified attachment doesn't exceed limit? we'd appreciate additional information may provide. Windows / Windows 10 / Security & privacy / PC

i frequent game player, , lot of games play have me using function keys (f1-12) semi-frequently. however, when press function keys, game not recognize button, instead computer does. in turn, if want press f1 in game, mutes sound instead of doing thing in game. my question is, how disable; or @ least change configuration of function keys need hold fn activate them? please note: have tried windows mobility center, , there pretty nothing there problem. computer: (win 10) lenovo 300-17isk laptop (ideapad) hello jake, to address concern, kindly refer support links below: resolve unexpected function (f1 - f12) or other special key behavior on microsoft keyboard . assign macro or function keys on keyboard . how choose whether function keys f1-f12 keys or special keys . let know if need further help.  best regards. Windows / Windows

hello: when go control panel-> control panel items -> system -> advanced system settings -> environment variables -> system variables -> path, , click edit button, brings window edit.  presently, when bring window edit, there 14 rows in table: %systemroot%\system32 %systemroot% %systemroot%\system32\wbem %systemroot%\system32\windowspowershell\v1.0\ %userprofile%\.dnx\bin c:\program files\microsoft dnx\dnvm\ c:\program files\microsoft sql server\120\tools\binn\ c:\program files\microsoft sql server\130\tools\binn\ c:\program files (x86)\microsoft emulator manager\1.0\ c:\program files (x86)\nodejs\ c:\program files\git\cmd c:\program files (x86)\windows kits\10\windows performance toolkit\ %java_home%\bin %jre_home%\bin i need add item path.  when click new button , add item, instead of adding 15th row it  overwrites last item in table.  instead of having 15 items now, still has 14 last item in path del

before april 29th personalize windows 10 lock screen picture. when try change it, preview goes gray , shows "circle icon" it's trying bring up. nothing happens.  slideshow doesn't work either.  only windows spotlight comes 1 picture in gray preview area,  but no other choices. have read other suggestions on microsoft site, either technical (and old) or tells me go settings personalization...which use work.  downloading latest version of windows 10 fixed problem.  thanks! Windows / Windows 10 / Desktop, Start, & personalization / PC

taskbar not working properly. cannot search, pin items, or use start menu. thing capable of doing left-clicking window , expanding it. want clean install of windows, can't access taskbar so. i've tried making new account, doing ctrl+alt+delete method, powershell method, nothing seems solve problem. need possible. thank you. hi here's link greg carmack! let me know how things go! https://answers.microsoft.com/en-us/windows/wiki/windows_10-windows_install/clean-install-windows-10/1c426bdf-79b1-4d42-be93-17378d93e587 Windows / Windows 10 / Desktop, Start, & personalization / PC

when user example creates file on desktop, user won't able rename file when changing case only. (changing letter uppercase or lowercase). receive message "you have no permission perform action". this occurs when renaming files on desktop. documents on there desktop are redirected network share. when user moves file network location possible rename file changing case. hello nitin, the users working on microsoft surface pro 4 , using windows 10.  kind regards, stephen ravenscroft. Windows / Windows 10 / Desktop, Start, & personalization / PC

hp computer shuts down in few minutes after put in sleep mode. running window 10. suggestion how fix this? thank you. hi, this issue might  caused conflict on system. know more, please answer following: are getting error messages? have made changes prior issue? Windows / Windows 10 / Performance & system failures / PC

haven't seen side effects before or after (with exception of launcher of super granny 4 crashing yesterday , slowdowns today) fortunately, concerned. quick search on issue failed yield results getting on windows ten on wildtangent. question is, if can resolved, how can resolve it, why occurred, , possible side effects see? hi, for assist you, kindly provide information below: can confirm if these games played using browser? if yes, browser you're using? have tried using different browser , see if helps? kindly attach screenshot of error message investigate further you. regards. Windows / Windows 10 / Performance & system failures / PC

hello, connor here. i have been faced problem upon attempting verify identity on pc. click verify button , asks password once put password in faced "this service isn't available right now----please try again later." on windows 10. hi connor, to resolve concern, follow steps below:    1. press on windows key ; type in services . msc , , press enter .    2. see if user profile service started. if not, set automatic and start it. if can't start it, follow step above remote procedure call first. we forward hearing regarding steps we’ve provided. Windows / Windows 10 / Security & privacy / PC

after being able logon windows 10 on pc problem free, can not logon anymore. windows open, not profile. none of stuff available, , might deleted when session over. there's no error code, no message. advise try log off , logon again. i logon pin, have also tried using microsoft password. neither works. (i have tried login microsoft-website using micosoft password. works fine.) can help? ***the post moved more appropriate category.*** sounds user profile has been corrupted , being logged in temp one. all data etc should still there, need repair it. as precaution may pay export / backup reg  first, in case doesn't work. you can try running system restore few days, doesn't work. try instructions on following site. option 2 quickest. https://appuals.com/temporary-profile-issues-in-windows-10/ (from site)   in picture, there should 2 entries shown same 1 has.bak you delet

hi, confused settings defender on latest windows 10 creators update, , appreciate clarification. not new layout of defender, seems duplicate choices. have ssd c drive, hdd d drive, plus plug in external usb drive well. aims want : 1.  clarify whether there 3 types of scan i.e.     (a) quick , not particularly thourough scan checks 'main places' on drives     (b) thorough in depth scan takes longer (- , include 'in use' files or rootkit detection?)     (c) defender offline scan 2.  clarify full scan means on defender choices. 3.  confirm/clarify whether, after thorough in depth scan, defender notes files have been scanned, , not rescan them again unless there change file. e.g. checksum change 4.  clarify need click on if want indepth scan of drives c, d not external drive. have 2 seperate scans - 1 c , 1 d? 5.  clarify whether there method setting time indepth scan in (4) run. 6.  clarify whether can

programs , registry entries these days....metro on windows 10 has 10 url protocalls outlook both users , local machine....the default search engine bing...adobe has damn reg keys in hardware ids under local machine aam updater cloud 5 other locations under different hkeys......mjustetro apps under windows system apps.... everytimei go use computer messed happens....the darn oobe license thing seems out of whack after seeing adobe , aam updater , client installs 15g of stuff system 32....any suggestions? i've been trying install seperate windows partition gain entry c:\drive delete darn windows folder , mount hidden partition folder labeled windows program files folder darn pc bios won't allow media installation boot cdrom or install using efi file installation media...its me looking job  let's take these 1 @ time instead of jumbling together..  there no metro in windows 10.  first, install , set default

this  win7 theme but when install same theme file on win10 pc, it's this how make win7? hi joey, regarding concern personalizing windows 10 have windows 7 theme, suggest post directly on our msdn forums assistance kind of concern/issue. regards. Windows / Windows 10 / Desktop, Start, & personalization / PC

time displayed n pcs  lock screen has no apparent resemblance actual time. how show correct time? time right on taslkbar?  if not, go there , reset. Windows / Windows 10 / Desktop, Start, & personalization / PC

windows 10 update crashed hard drive .the laptop 1 year few months old .  why , how happening . repair shop said may cost more entire laptop. ***post moved moderator appropriate forum category.*** hi, there several factors can result issue experiencing. 1 of these bad sector on hard drive. thing consider corrupted windows update component. we highly recommend checking andre da costa's helpful articles regarding installation of latest update provide guidelines on how install it. references follows: check list determine if computer compatible windows 10 creators update or anniversary update or not 12 things should before installing windows 10 creators update (version 1703) let know if have additional details , updates pertaining concern. Windows / Windows 10 / Performance & system failur

hello everyone, i try format laptop. inserting usb pendrive dongle. during installation, laptop keep restarting. hve done 4 times. have tried take off battery , using charger cable. try do diagnostic component, past. seem window keep restarting. anyone have experience same problem here? can me. thank you. hp user **post moved moderator appropriate category** hi muhammad, to better assist concern, we'd following information: are trying install windows 10? is there displayed error messages or error codes after device restarts? if yes, please send screenshot. when device restarts, able go login screen? thank additional information may provide. Windows / Windows 10 / Performance & system failures / PC

hi have problem bitlocker has locked me out , forgot key dont know if have 1 please dont know do. ***post moved moderator appropriate forum topic.*** hi, kindly refer article know how can find bitlocker recovery key. article provides multiple steps on how can find recovery. suggest follow of steps can recovery key. kindly share result. Windows / Windows 10 / Security & privacy / PC

hello, i removed user account windows 10 accidentally without backing files first... is there way restore or find these files somewhere on pc? maybe in system folder? or permanently deleted? thanks in advance, sjw Windows / Windows 10 / Security & privacy / PC

hi, i installed windows 10 creators update , can't find feature i've been using on old version. i have 2 monitors , used set different backgrounds each of accesing old 8.1 control panel through run command line. doesn't work anymore , wondering if feature had been removed patch or if there still way have different backgrounds without using third party software. matthias margot what command line using? go settings :: personalization :: background , right-click on 1 of images in image history there: can set specific monitor way. :) Windows / Windows 10 / Desktop, Start, & personalization / PC

have read similar questions, old blonde , not understand answers.  trying website icons such ebay, weight watchers, etc show on shortcuts.  copy web link, click on shortcuts, paste link in , shortcut work, don't seems website icon show.  went properties, icon wasn't shown there either.  how can original website icon show on desktop.  please make response though talking totally not familiar terminology.   help! hi, there few steps follow in order create shortcut these websites in desktop. recommend using internet explorer in order this. here's how: go website wish add shortcut. have added favorites . once added, go file explorer and locate favorites folder . right click website have added , hover mouse on send and select desktop (create shortcut). this should create shortcut website icon. do let know if need other assistance. regards. Windows /

i appreciate problem: i using windows 10 , got automatic update. since pictures in in 1 hp computer desktop looks washed out & when switch full screen picture fuzzy, no color. looks negative, know young people not know how negatve looks like. cameras use film know film exposed, produce negatives. [merged] no color , not clear. Windows / Windows 10 / Desktop, Start, & personalization / PC