My Windows 10 PC can't shutdown and can't wake from sleep! - Microsoft Community
all can restart.
it can restart day.
and night.
but, can't wake sleep.
nor, shutdown.
well, shutdown swirly thing show on screen;
followed, monitors (i have 2 monitors) shutting down;
or, going standby mode, precise.
but, lights, fans, , else on pc
(it has window, can see guts)
are still on!
the same story sleep thing!!!
the pc pretend go "sleep."
the power button blinks it's in "sleep" mode.
but, pc still on.
like, fans, lights, etc....
i've scavenged interweb!
i've googled oogles , doodled
upon noodles of dead ends.
i've tried everything.
i guess, question is
what thing haven't tried that fixes this?
as pc.... running windows version 1703 or creators update
i updated pc via normal way (not in advance)
and created usb boot drive.
i have freshly reinstalled clean install of windows 1703 before prior to
my recent fresh/clean install sleep/power issues,
in did not encounter same power/sleep issues.
anyway, yesterday, when issue started
when decided done pc (surprise, surprise, microsoft).
so, decided take apart , hand down family.
all, did transfer pc components (motherboard, ram, gpu, ssd/hdd, psu, etc) different case
since didn't want give pc case using away. it's inconvenient cool looking case, fyi.
anyway, power/sleep issues started when did fresh/clean reinstall of windows via usb boot drive
that created.
ever since then, i've been scratching head , choking on own google of "windows won't shutdown"
or, "my pc won't wake up"
it's amazing how troubling whole thing is.
so, there answer?
since gave on pc, more interested
and asking pc handed over, may
work should!!!
thanks in advance.
best,
harleynarley
i'm reposting post posted on thread fixed issue!!!
"
update!
i found fix shutdown/wake issue desktop pc!!!
so, issue when shutdown win10, win10 initiate shutdown, put monitors standby mode, but, actual pc desktop still on. like, lights, fans, etc still running. had manually press , hold power button finish shutting down computer.
the same computer going sleep:
if, put computer sleep, win10 initiate sleep mode, monitors go on standby mode, , even, power button led on desktop pc blink, if "sleeping." but, pc still on, fans, lights, etc.
also, if press keyboard, mouse, , reset button, pc not respond. so, cannot wake sleep!
the way bring pc sleep, to, again, manually press , hold power button shut down. and, then, press power button again, start it.
none of solutions on thread has worked, me and, read entire thread. but, not sure if advice clear cmos.
i found clearing cmos when googled particular motherboard plus shutdown issues, in clearing cmos worked them.
and, after reply above did!
i cleared cmos!!!
and worked!
shutdown/wake functions work should.
prior clearing cmos, 1 of odd behavior pc did when restarted, pc shutdown, like, turn off , turn on again restart!!!
it same behavior when change settings on bios , choose exit , save.
the pc shutdown , turn on again.
but, doing every time restarted windows. pc shutdown, turn off , turn on. found weird. but, didn't think of it, except, that, if, needed restart must normal. but, in of head, knew odd because didn't when pc working normally.
so, after clearing cmos, when restart pc windows, pc restart without shutting whole computer off , turning on again.
not sure if explanation clear. but, trying explain odd behavior didn't think normal, but, didn't know if not normal. since computer did restart in jarring way of shutting down, turning on, again.
but, not normal. , clearing cmos fixed well.
so, clear cmos!
this worked me!!!
i have asus z77 sabertooth motherboard i7-3770k, in case, have same issue.
none of "software" related steps worked. actual jumper on motherboard had in there clear cmos!
i guess wanna if should have known if hardware issue start , not sucked rabbit-hole thread called "windows shutdown/wake issues." ''
holy **** hole endless.
but, i'm glad found way out.
i wanna thanks. or, maybe no thanks!
and, wanna apologize blaming windows.
it asus motherboard didn't wanna behave.
thankfully, jumper on motherboard , easier access replacing cmos battery, on sabertooth z77 motherboard, hassle into.
anyway, clear cmos cleared me!!!"
Windows / Windows 10 / Power on or off a device / PC
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