Windows 2010 Gray Screen - Microsoft Community


hello community,

i have looked through postings , have found none address particular problem.  here goes, have light grey blank screen has been popping randomly beginning 1/14/17.  i can on word, or on web, when bam! grey screen hits.  it alters in appearance lots of microscopic black dots, whiter in appearance, darker gray, there quadrants of lighter , darker grays, screen splits in half horizontally line running through grey screen.  it vibrates , flashes, nano-second, longer.  it's been getting worse , worse, lasting longer , longer. 

to clear, not seeing screen on startup.  the updates ones windows 10 downloads automatically, haven't updated windows 10 os.  windows 10 came computer, , i've had 5 months.  what i've done go dell manufacturers website see if there drivers need updated, graphics drivers i've read think might cause of problem.  all drivers updated.

i see information going safe mode, applies windows 7.  i suppose try safe mode , see happens. think will, have got lose?  in meantime other suggestions community appreciated.  thanks!

hi par,

you have nothing worry. running pc in safe mode applies windows 10, click link know how.

also, may try suggestion of debleena s on link updating display driver. may notice on different platform, surely work windows 10. hope helps.

if issue still persists, further assistance.



Windows / Windows 10 / Performance & system failures / PC



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