PIN Not working - Microsoft Community

my pin login isn't working. was, yesterday restarted laptop , it's not. i've tried adding pin when click "add" under pin settings little loading wheel spins second nothing else happens. i've tried follow steps deleting content of ngc folder can't.

when try , delete contents i'm told "you require permission administrators make changes folder". it's laptop, under user accounts login listed "administrator". when looking @ security tab login has ticked except "special permissions".

any appreciated.

hi tom,

we understand have existing pin set up. let's work around this. go settings > accounts > sign-in options > i forgot pin. verify if correct pin set up. also, let's try change pin , check if make difference.

if issue persist, create new user administrative privileges , check if issue happens in user.

please advice necessary.

Windows / Windows 10 / Security & privacy / PC