Windows 10 Won't Start - Microsoft Community


using lenovo 2011 u310 ideapad, , upgraded windows 10, shut computer down while updating, , started again. goes through windows 10 startup screens, stops @ preparing, , shows error message: computer restarted unexpectedly or encountered unexpected error. windows installation cannot proceed. install windows, click ok restart computer, , restart installation. says, when click ok button, restarts, boots windows 10, shows same error message again. know do? help.

hi mark,

shutting down computer while updating may have caused corruption computer. further information, kindly answer following questions:

  • which operating systems have prior windows 10?
  • how trying install windows 10, using windows update or windows 10 media creation tool?

we suggest check wiki article created andre da costa - mvp on how to: troubleshoot common setup , stop errors during windows 10 installation.

get can assist further regarding matter.




Windows / Windows 10 / Performance & system failures / PC



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