Win 10 Pro 64-bit lost Admin Account - yes radio buttons now do not - Microsoft Community

had win 10 setup start without signing in each desktop start.  never had problem until week ago.  primary account of sudden disappeared , secondary account had setup when installed win 7 in 2011 showed on boot-up asking password.  had never used secondary account , not find password couple of days.  found , typed in , computer booted secondary account no admin control.  have tried hours use hotmail address , password boot primary admin account no luck.  have tried literally 100 times or more in last 2 days go primary account has worked fine since free win. 10 upgrade, because not admin in secondary account box pops asking me sign in password.  box has 1 radio button says no with, no yes button , no place information the username , password typed in account file.  cannot of files in primary account.  can secondary account.  if there no way return primary win 10 setup have been using since win 10 free update win. 7.  i signed hotmail address , password first time when booting showed , booted start icon page, next time , on has put secondary accounts user name , asked password.  found the password and entered password entered in 2011, the original install of win. 7.  booted not admin primary account.  have tried many suggestions on net, nothing works.  locked out forever of primary admin section , left no way documents, pictures, videos, , music files.  have tried in safe mode, accounts, , large number out ideas net, nothing works , no way click yes radio button in accounts , hotmail password not being accepted , hours of other tries still cannot fix problem.  tried revert windows 7 pro-64-bit , it refuses revert win 7 wish had never upgraded.  never had problems win 7.  if has suggestions problem or has fix let me know.  have never had such a mess.  yes buttons missing , no lines user names and passwords work accounts information things impossible deal with.

thanks if have suggestions,

b. butler

 

hi bernie,

to resolve log in issues windows 10, kindly check resolution provided billion debbarma on link.

let know how goes.

Windows / Windows 10 / Security & privacy / PC