not sure happened or if it's virus???? can't drag & drop files @ times, can, won't, when can't drag n drop cant right-click anything. options window pop millisecond , vanish. it'll pretty bad, close programs automatically.
i've tried "end process tree" in explorer, disabling chrome extensions, uninstalling chrome, explorer, etc, disabled touch pad, tried new mouse, did factory reset on laptop , still no fixes.
please help!!!!
hello,
we appreciate details have provided us. did right. in addition, since tried troubleshooting steps mentioned, know following information below can further isolate issue:
- have made changes computer recently? installed software or updates?
- were prompted error messages?
in meantime, running the system file checker recommended. identify , troubleshoot errors in system. steps, may refer link.
you can follow steps through fix windows update errors using dism or system update readiness tool to check update errors.
note: please perform clean boot on pc.
clean boot temporarily disables third party applications microsoft non-essential services basic drivers run. find third-party software can cause of issue.
here steps:
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from start, search for msconfig.
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select system configuration from search results.
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on services tab of system configuration dialog box, tap or click select the hide microsoft services check box, , tap or click disable all.
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on startup tab of system configuration dialog box, tap or click open task manager.
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on startup tab in task manager, each startup item, select item , click disable.
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close task manager.
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on startup tab of system configuration dialog box, tap or click ok, , restart computer.
update result can further assist you.
Windows / Windows 10 / Performance & system failures / PC
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