windows 10 installed without flaw windows 7. worked several months. then, after update, began crashing @ least once per day bsod. annoyingly, gathers data on each crash cannot stop, wasting time. data not shared me. when re-booted, scrambles of icons on desktop (a problem have not seen since earlier versions of windows).
i downloaded troubleshooting application software development kit (sdk) cannot read .dmp file because receive message not have permission view it. tried relocating file (as suggested in support forum) did not work. logged out , logged in administrator, did not work either. checked drivers drives, video, audio, etc , show date. can @ point?
we need actual log files (called dmp files) contain record of sequence of events leading crash, drivers loaded, , responsible.
please follow our instructions finding , uploading files need fix computer. can found here if have questions the procedure please ask
Windows / Windows 10 / Performance & system failures / PC
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