Windows 10 stuck on Loading screen with spinning dots - Microsoft Community


hi ,

just today ran problem , windows 10 stuck on loading screen spinning dots . happened day after deleted filewindows.old .i have tried lot solutions previous post , such : 

1. reverting previous build 

2. reseting pc

3. going restore point 

all methods above comes error saying ,'we ran problem doing '

i believe problem due me deleting file windows.old

also , whenever boot safe mode , go windows update through settings , crashes , tab closes.

if solution can proposed , please answer me .

edit: reformatted hard disk multiple times , , deleted windows.old file time . deleting windows.old file theory sites tell me windows.old or %windows.~bt file needed windows update . can't access windows update through settings in safe mode networking . sites tell me go windows update , uninstall windows updates cant . 

tl;dr windows.old causing problem theory.

thanks ,

daniel.

****post moved forum moderator more appropriate category.****

the 'windows'old' folder should deleted via 'disk cleanup', deleting via 'file explorer' can cause serious problems have found out.

doing 'clean install' of w10 maybe solution.

 


Windows / Windows 10 / Performance & system failures / PC



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