i error message upon windows shutting down (where can't copy/paste it.) confirms newly refurbished laptop not recording general session in window's memory. (i can tell because can't pick left off in netflix show/movie.) unbelievably, cannot find thing in ms windows support area. ideas? anybody?
***post moved moderator appropriate forum category.***
i found following similar problem listed in microsoft, no resolution:
(1) memorize error message & code, & tell is.
(2) restore power plan defaults, in case amiss in there...
(a) r-clk battery in tray, & select "power options".
(or "start, settings, system, power & sleep".)
(b) click "additional power settings" @ top right.
(c) click "change plan settings" of whichever selected.
(d) click "restore default settings plan" @ bottom of screen opens.
Windows / Windows 10 / Power on or off a device / PC
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