hello everyone,
    i try format laptop. inserting usb pendrive dongle. during installation, laptop keep restarting. hve done 4 times. have tried take off battery , using charger cable. try do diagnostic component, past.   seem window keep restarting.
    anyone have experience same problem here? can me. thank you.
      hp user
      **post moved moderator appropriate category**
                       
                hi muhammad,
    to better assist concern, we'd following information:
      - are trying install windows 10?
 - is there displayed error messages or error codes after device restarts? if yes, please send screenshot.
   - when device restarts, able go login screen?
 
    thank additional information may provide.
             
                Windows                /                        Windows 10                    /                        Performance & system failures                    /                        PC                
 
  
 
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