Question: Does Microsoft employees ever ask spontaneously that I - Microsoft Community

i got call indian accent, claiming microsoft. telling me have "malicious infectious software" in computer (although there 4 computers , i'm in family restaurant when call came up). telling me needed tell me step-by-step procedure on how remove them. suspicious call. first off, have antivirus program (mcafee) , utility program (glary utilities 5) in computers , on automatic scheduling.  also, never asked microsoft issues. call came randomly. guess on how "knew" had issues in computer did allow computer send reports microsoft, don't think warrants microsoft alarm me of sudden threats. i'm pretty sure reports programmers have data on how improve , update programs. , finally, aren't intruding me if they're calling family business?

anyway, @ point, getting suspicious hung up. then, called telling me why did hang on him. have follow "directions." just, what??? going on? he? , microsoft?

moved virus & malware

it's scam has been going on years. microsoft never makes unsolicited phone calls.

call microsoft scam?
http://answers.microsoft.com/en-us/protect/wiki/protect_other-protect_scanning/is-that-call-from-microsoft-a-scam/6718e389-8a00-4e4b-aca1-d07298ea4c19

report scam
http://support.microsoft.com/reportascam

email , web scams: how protect yourself
http://www.microsoft.com/security/online-privacy/phishing-scams.aspx

genuine call microsoft?
http://www.computeractive.co.uk/ca/pc-help/2134917/genuine-microsoft 

avoid tech support phone scams
http://www.microsoft.com/en-gb/security/online-privacy/avoid-phone-scams.aspx

not fall phony phone tech support
http://blogs.msdn.com/b/securitytipstalk/archive/2010/03/09/don-t-fall-for-phony-phone-tech-support.aspx

aggressive, persistent windows tech support scammers continue stalk consumers
http://www.computerworld.com/s/article/9248122/aggressive_persistent_windows_tech_support_scammers_continue_to_stalk_consumers

Windows / Windows 10 / Security & privacy / PC