LAPTOP SHUTS DOWN ON ITS OWN AFTER A FEW MINUTES WHEN IT IS ASLEEP - Microsoft Community


laptop has been having issue awhile , it's annoying because have bunch of things open , disappear because shuts down. checked power settings , set laptop sleeps when close lid. there times when sleep , go , still up, there other times when same thing , when go , open it has shut down , have press power button. laptop charged problem isnt laptop dies. thank looking @ question!

hello,

recent changes made prior issue occurring?

method 1
run power troubleshooter , check resolves issue:
1. press windows + x keys on keyboard , select control panel.
2. type troubleshooting in search bar on control panel.
3. click on view all on left navigation pane. click on power.
4. click on advanced on power troubleshooter dialog box , click on run administrator (enter credentials if required).
5. click on next , follow onscreen instruction complete power troubleshooter.

method 2
suggest update chipset drivers , bios computer manufacturer's website , check.
note:
modifying bios/ complementary metal oxide semiconductor (cmos) settings incorrectly can cause serious problems may prevent computer booting properly.

update outcome.

regards.


Windows / Windows 10 / Power on or off a device / PC



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