Quick Access broken in Windows Explorer - Microsoft Community


i reinstalled windows 10, , quick access not working properly. have followed advice online , tried, multiple times, deleting contents of %appdata%\microsoft\windows\recent\automaticdestinations and %appdata%\microsoft\windows\recent\customdestinations makes no difference. have tried disabling , reenabling both quick access options in folder options/privacy, , clearing history there, nothing makes difference. have rebooted multiple times different options set.

here symptoms.

quick access appears @ top of navigation pane in explorer, should.

the same 4 items appear in list in navigation pane under quick access, whatever changes make. if pin quick access, not appear here. 4 items documents, %userprofile% folder, computer , folder in user space no longer exists on pc - renamed avoid reappearing, still does.

if "unpin quick access" these items, disappear, reappear after rebooting, though not immediately. 

in quick access folder, under frequent folders, see other shortcuts should in quick access list.  i have 9 folders in frequent folders 3 in quick access list in navigation pane. if unpin items showing in navigation pane, not replaced others in frequent items folder - issue not limit on number of items can displayed in navigation pane.

as things explicitly pin quick access, rogue items have not added keep reappearing. include non-extent folder referred above , drive, z:, has not existed since reinstallation of windows. windows picking cache of previous frequent folders somewhere , restoring them quick access.

there no error messages. unpinning appears work until things reappear later. pinning appears work things far frequent folders , don't appear in navigation pane.

any gratefully appreciated!

windows 10 pro, office 365 business, hp desktop pc.

chris

you can try clearing quick access entries.

right-click on quick access , click clear (reset file explorer history).

you can try create new account , check if you'll have issues quick access.

https://www.howtogeek.com/226540/how-to-create-a-new-local-user-account-in-windows-10/


Windows / Windows 10 / Desktop, Start, & personalization / PC



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