Removing User Account Installed by Retail Store - Microsoft Community


i purchased display model acer laptop running windows 10, wal-mart store, store had established user or administrator account.  after trying several password suggestions account "walton" able access computer , set own administrator account using microsoft account.  unfortunately, did not record the"walton" password @ time, remove walton folder (computer still asks me log in under "walton" no 1 in store purchased computer can supply me correct password).  since unable remove "walton" folder surmise @ higher level of authority mine.  there elevated command can use remove traces of "walton"?  fyi, under "user accounts" in control panel, account listed - administrator.  however, when type "cmd" in run menu, command line is:

c;//users/walton.  ?? help.

hi,

to resolve concern, may follow steps provided on article: how disable , delete user profiles.

let know outcome.



Windows / Windows 10 / Security & privacy / PC



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