Log in & Create new user issues - Microsoft Community


i having issue creating new user profile windows 10 on sony vaio laptop. 

initially once created profile using windows log in getting error 'user profile service service failed sign-in'. fix tried removing profile , creating local profile. upon restarting, received same error message.

having looked in community discussions, saw using 'windows +r' brought user list. did , checked info correct user profile. checked other accounts on there. administrator , in 'homegroup' group, there couple of other profiles had similar names mine software updates in description.

upon closing window, believe prompted log in make changes. when's clicked ok, took me log in screen both administrator profile , other user profile listed. now, has new user profile available. there click administrator profile , still getting user profile service error new user profile not allowing me go further.

i have tried open in safe mode in order system restore i'm being prompted administrator password coming incorrect (it correct have logged account on here it).

so unable system restore, reset or log in profile administrator profile doesn't seem exist more.

does have suggestions?

thanks

sam

correct

hi sam,

step 1: try steps on link , see if corrects problem.

step 2: enable built-in administrator account

  1. open elevated command prompt entering safe mode command prompt. to go to safe mode, use power button on sign-in screen , press shift (key on keyboard) + restart. take recovery boot menu. click troubleshoot> advanced options> startup settings. you see list can choose safe mode command prompt.
  2. type following command: net user administrator /active:yes to activate built-in administrator. 
  3. login built in administrator user profile , create new user profile administrator privileges (steps given below).
  4. then lock screen pressing windows key + l keys on keyboard and sign-in the administrator account.
  5. disable built in administrator account typing command: net user administrator /active:no in thecommand prompt (admin).

step 3: can refer article more helpful information.

hope helps. should need further assistance.

regards.



Windows / Windows 10 / Security & privacy / PC



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