Windows 10 - Perflib 1008/PerfNet 2004 - Crash - Microsoft Community


hi,

i don't know if simillar problems evoqued here, sorry if so.

i bought hp omen 15-ax047nf, running windows 10 family.

i had transfer files ex-laptop ihd, transferred documents/programs/programdata/appdata old ihd new computer.

the thing have lot of crashes (3 per 24h use)

- suddendly mouse doesn't move, stuck

- usb devices disconnect themselves

- screen becomes black

and have force shutdown of computer

i scanned using sfc /scannow , here log report : log

here event viewer log when started point had force shutdown (at 10:44:22) log xml

i tried dism (dism /online /cleanup-image /restorehealth) said needed sources. log
according windows update date (even though telling me windows creator update available ?) , drivers date.

i fix crashes without reinstalling windows

thanks help

ps: log files in french, can translate them english if you'd prefer

update : downloading nvidia driver computer hp website , running dism again, i'll let know when have done both things

update2: added dism log file, installed drivers



Windows / Windows 10 / Performance & system failures / PC



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