it started happening not long ago, turned on pc.. , kept refreshing desktop.. unable click or taskbar or else ssociated explorer.exe app.. used keep @ mayne 15 mins , stop.. doesmt seem stop @ all.. , making pc unusable..
no new software ir hardware installed recently. noticed when ctrl-alt-delete , shut down, error message pops up..
my pc specs follows:
motherboard: asus h81-gamer
cpu: intel i5-4690k
ram: crucial 8gb (double sided)
gpu: gigabyte gtx 970 g1 gaming
psu: 730w
hdd: western digital 2tb
ssd: corsair leforce 120gb
os: windows 10 latest (inc. creators update)
can me on please? thanks.
hi nicholas,
we appreciate provided screenshot of error message pc specifications. helped lot provide best troubleshooting step resolve issue.
the error message getting can due corrupted or missing system file. suggest follow methods below:
method 1: end windows explorer process , create new one
- press ctrl+shift+esc, under process tab, search windows explorer.
- right click on , click on end task.
- click on file in task manager @ top left corner of window , select run new task.
- type explorer.exe and click on ok.
method 2: run memory diagnostic tool
- press windows key , type memory diagnostic.
- select windows memory diagnostics and click on restart , check problems.
- follow on-screen instructions.
method 3: install pending updates
- connect internet.
- press windows key , type updates.
- click on check updates.
- under windows updates, click on check updates.
- try install updates being shown.
should need further assistance, not hesitate post back.
Windows / Windows 10 / Performance & system failures / PC
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