Windows 10 Dell inspiron set back to factory setting stuck in a loop - Microsoft Community


my computer stuck in loop , when tried fix problem using computers advance systems nothing works. when tried run diagnose tells me have problem not give me code.  i have tried reboot recovery media , system image. nothing works, states no media found. can me?

***post moved moderator appropriate forum category.***

answer-by-number:

1. when (approx. date) did purchase dell computer?

2. did computer come win10 preinstalled or did upgrade win7 computer or win8.1 computer [<=pick one!] to win10?

3. has norton application or mcafee application ever been installed on computer since bought it?

4. have ever run mcafee consumer products removal tool?

5. version & os build of windows 10 is installed?

  • press & hold windows key , press the r key. in the run dialog, type winver , press the enter key.


Windows / Windows 10 / Performance & system failures / PC



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