Windows 10, Version 1703 Not shutdown properly. - Microsoft Community

since upgrading windows 10, version 1703 , os build: 15063.296 from official website, laptop won't shut down properly. use menu button shutdown , screen goes blank, system not shut down. way shut down hold physical power button down till shuts down. when restart system warns me last shutdown did not work , gives me choice troubleshoot or restart. when choose restart seems load normal. moreover, i'd tried wait while after shutdown of time 60 seconds still there hanging same problem. 

hi,

there few factors can contribute issue facing. related recent update computer had or corrupted system files. resolve concern kindly answer questions below:

• aside update, there other changes or applications installed on computer?
• what troubleshooting steps have tried far?
• have tried go earlier build revert changes?

you can follow steps below rollback:

1. open start menu.
2. select gear icon or settings.
3. navigate update & security.
4. on left panel, select recovery.
5. click or tap get started button under go earlier build uninstall current build of windows 10 , go 1 using previously.

take note if don’t see option, that’s because windows 10 automatically remove these installation files after 30 days.

we forward response our queries.

Windows / Windows 10 / Power on or off a device / PC