i did not install anything, maybe automatic update. left computer alone , found black screen when return back.
i resterted , everytime fail "system thread exception not handled" without specified drive, "(xyz)" missing.
i tried sfc scan , no problem found.
also safe mode doesn't work.
i tried boot log , there just
microsoft (r) windows (r) version 10.0 (build 14393)
6 16 2017 23:56:07.486
bootlog_loaded \systemroot\system32\ntoskrnl.exe
bootlog_loaded \systemroot\system32\hal.dll
bootlog_loaded \systemroot\system32\kd.dll
bootlog_loaded \systemroot\system32\mcupdate_genuineintel.dll
bootlog_loaded \systemroot\system32\drivers\werkernel.sys
i tried install new windows 10 on different disk , works, doesn't looks hw problem.
memory dump / minidump not created.
is there other way how fix it?
hi,
the system thread exception not handled error message appears when graphics card driver outdated. address issue, suggest uninstall graphics card driver while in safe mode, restart pc normal boot reinstall driver automatically.
to start pc in safe mode, follow steps provided in link. once logged in, go control panel > programs > programs , features > uninstall program. graphics driver, select it, right-click , click uninstall. restart computer.
let know how goes can further assist you.
regards.
Windows / Windows 10 / Performance & system failures / PC
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