Windows 10 pc blue screened won't refresh from recovery menu - Microsoft Community


my computer running windows 10 blue screened tried recovery menu options , nothing worked. decided refresh pc wouldn't work how fix this? other tutorials require working computer i'm stuck in recovery menu , can acces command prompt don't have access system past or recovery disk. can please thanks.

***post moved moderator appropriate forum category.***

 

hi,

most of time, blue screen of death caused old or corrupted drivers. gives error message. have screenshot of exact error message if there's any. also, have made modifications/configurations on computer prior issue?

in meantime, troubleshoot blue screen of death see link.

regards.



Windows / Windows 10 / Performance & system failures / PC



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