good morning,
we have windows10 , windows 7 machine in business. having issue explorer last 2 month. user can not thing explorer. try open computer or pc not responding. happen randomly different pc. 1 me please.
thanks,
preyash parekh
***post moved moderator appropriate forum category.***
hi preyash,
to isolate cause of concern, we'd know following information:
- have made changes computer's configuration prior issue?
- what exact error message receiving?
to troubleshoot concern, let's methods below.
method 1: run system file checker scan computer.
system file checker scan fix corrupted , missing components computer.
- right-click start button, select command prompt (admin).
- enter sfc /scannow.
method 2: run dism command.
after doing system file checker scan , no corrupted system files found, idea run dism command fix windows image.
- right-click start button, select command prompt (admin).
- type following commands , press enter after each command.
dism.exe /online /cleanup-image /scanhealth
dism.exe /online /cleanup-image /restorehealth
keep posted.
Windows / Windows 10 / Performance & system failures / PC
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