On new Windows 10 PC, screensaver stays up and I can't get my - Microsoft Community


i have new acer revo windows 10 pc.  various windows such firefox open , appear in taskbar. have screensaver (a green hilly picture, guess acer) showing.  when mouse over, say, firefox icon in taskbar, can see contents of (firefox) windows.  when click on icon, nothing happens (other icon lighting up); screensaver stays up.  same thing other windows.

the problem doesn't happen, of time.  while migrating old windows 7 pc (which i'm typing on), keep moving monitor cable 1 pc other, in case matters.

the acer online tech support person suggested reset bios on new pc, saying wouldn't lose data. (steps: power off, power on load default configuration, save , exit.)

how should deal this? should reset bios acer suggested? or there better solution? thanks.

hello,

to assist concern, suggest follow advice given hardware provider , post result.

thank you.



Windows / Windows 10 / Desktop, Start, & personalization / PC



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