Latest Windows 10 automatic update causes startup to hang on reboot - Microsoft Community

windows 10 updated automatically on computer yesterday , got hung on blank screen cursor after restart. after spending day diagnosing problem, able change boot mode configuration uefi secure boot "off" , "startup repair" options. then, after running "attempt repairs" received message said "startup repair couldn't repair pc".

so, restored pc point before "critical update" performed yesterday morning, , able restart computer successfully. morning, however, windows decided try automatic update, , computer again unable restart. had repeat yesterday's process, isn't quick process, , have paused updates 7 days, hoping microsoft fix issue. 

saw thread in forum issue occurring applications modify "start menu" button, not apply situation. else having issue?

i've lost 2 days of productivity because of stupid update, , avoid losing any more. 

how can diagnose this?

moved from: [  windows / windows 10 / windows update, recovery, & backup / pc ]

answer-by-number:

1. when (approx. date) did purchase computer?

2a. did computer come win10 preinstalled, did you clean install of win10, or did upgrade win7 computer or win8.1 computer [<=pick one!] to win10?

2b. win8.1 preview ever installed on computer-in-question?

3. manufactured computer (e.g., dell; hp; acer; lenovo; asus)?

4. has norton application or mcafee application ever been installed on computer since bought it?

5. have ever run norton removal tool and/or mcafee consumer products removal tool?

6. version & os build of windows 10 is installed?

• press & hold windows key , press the r key. in the run dialog, type winver , press the enter key.

Windows / Windows 10 / Power on or off a device