why i cant switch off or restart my laptop??? - Microsoft Community


im using windows 10...recently laptop not shut down....so have no choice close lid.....once did  will go sleep

i tried change setting on power option..and not working ....and tried using cmd still cant shut down laptop....pls ...help me

hi,

to better assist concern, ask few questions:

  • were there changes made in laptop before issue started?
  • is your driver date?

regards.



Windows / Windows 10 / Power on or off a device / PC



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