Forgot log on password - Microsoft Community


i facing problems internet. started safe mood network settings . restarted laptop , asked me sign in. forgot password, how loggin system? there no option forgot password , when restart gets me same page. 

****post moved appropriate forum category****

[moved from: network & internet]

hello,

may know if logging in device using microsoft account or local user account?

if using microsoft account, , can't remember password, follow these steps create new one:

  1. go reset password page.
  2. choose reason need password reset, click next.
  3. enter email address used when made microsoft account. email address, or email in microsoft domain hotmail.com or outlook.com.
  4. enter characters see on screen, click next.
  5. if have security info on account, we'll send one-time code alternate phone number or email address gave us. after enter code on next screen, you'll able make new password.

if you're signing in pc local account, not microsoft account, may follow steps here in reset windows 10 local account password.

if need further assistance, feel free ask us.

regards.



Windows / Windows 10 / Security & privacy / PC



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