Unable to receive emails on Windows 10 mail (not Outlook) - Microsoft Community


provider cogeco (canadian).  i can send , receive emails on webmail.  i can send emails on computer (although sent items box shows "nothing has arrived yet"  i send test messages , forth between hotmail acct , cogeco acct.   hotmail works fine on send , receive.  messages cogeco hotmail messages hotmail not cogeco.  i have deleted , installed account numerous times, including port numbers, changing password, not including port numbers.  i have reset mail , calendar app ( intended uninstall , reinstall app, note said after feb 2017, clicking on reset button required).  i have run out of ideas.  any appreciated.

hello,

we know more concern. please answer following:

  • when did first encounter issue?
  • what last activity when issue happened?
  • any changes took place in computer before issue occurred?
  • is issue specific cogeco email or rest of email domain?


Windows / Windows 10 / Security & privacy / PC



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