Windows 10 email window deselects when typing - Microsoft Community

working on hp laptop , started happening week ago. when typing in outlook email window every third word or so, window deselect. happens when naming files - of sudden letter type select entire file name , erase it. did preliminary research , have adjusted touchpad setting have longest possible delay. of software , drivers date. hope there answer out there because @ point easier me type email on phone.

hi patricia,

this either due third party software conflict on computer or missing or corrupted system files. let’s try troubleshooting steps , check if helps.

method 1: check issue in safe mode , perform clean boot.

step 1: boot computer in safe mode , check if issue persists.

safe mode starts windows in basic state, using limited set of files , drivers. can troubleshoot problems on pc. example, if problem doesn't happen in safe mode, you'll know default settings , basic device drivers aren't causing issue.

if issue not occur in safe mode, may boot computer normal mode , perform clean boot check if issue caused software conflicts.

step 2: perform clean boot , find out application/service causing issue.

a clean boot helps eliminate software conflicts , determine causing problem.

follow steps given in link perform clean boot on computer. may please note performing clean boot not fix actual issue. helps in identifying root cause of issue.

if issue not occur in clean boot, may determine application/service on computer causing issue. can done following instructions given in article “how determine causing problem performing clean boot” under section “more information” same given link.

important: after have finished troubleshooting, refer article “how reset computer start usual after clean boot troubleshooting” windows 8, given under section “more information” reset computer start usual above link.

keep updated results.

regards.

Windows / Windows 10 / Performance & system failures / PC