video .mpg files can hear sound cannot see video? factory fresh acer laptop windows 10 pre-installed. files worked okay on vista laptop!
hi,
let's isolate issue performing methods below:
methods listed in order, start first one, see if fixes problem, , continue next 1 if doesn’t.
method 1: refer article below fix problems in playing movies:
find , fix problems playing movies, television, or video method 2: disable startup programs using system configuration tool. click
here steps:
method 3: perform clean boot using steps
here.
feel free post results.
regards.
Windows / Windows 10 / Performance & system failures / PC
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