Windows 10 network adapter missing, refusing to boot, shutting down - Microsoft Community


my new travel winpad came windows 10. worked fine 2-3 months. network adapter started periodically vanishing. followed every piece of advice on forum,  , mean every piece of advice, , still keeps happening. winpad stopped booting, maybe 1 in every 5 attempts turn on, , turned off in middle of email, despite being plugged in. won't reset, says there problem , no changes made. having gotten on day when both turned on , find network adapter tried clean install using downloadable windows 10 tool. similiar error message- problem resetting , no changes made.

at point, clean install of windows 10 on little machine sure well, to get downloadable version of win 7 install. give up.

details might help, i'm not sure:

os name microsoft windows 10 home
version 10.0.14393 build 14393
system model winpad 10
system type x86-based pc
system sku adm1015bfp
processor intel(r) atom(tm) cpu  z3735f @ 1.33ghz, 1329 mhz, 4 core(s), 4 logical processor(s)
bios version/date  winpad 10.1.13.018, 24/03/2016
smbios version 2.8

***post moved moderator appropriate forum category.***

hi,

to identify cause of issue , find proper resolution it, please provide following information:

  • did make significant changes on device prior issue?
  • aside troubleshooting steps mentioned, can enumerate other steps tried far?

we hope hear soon.



Windows / Windows 10 / Performance & system failures / PC



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