both of these software packages exhibiting the same repeatable behavior.  attempt installation of software/driver packages , win10 locks completely.  no bsod. requires hardware reset.  i have tried easiest found solution  on   net no avail. here because i'm frustrated , need help.                    
  
                hi,
    in order efficiently assist you, have few questions you:
  
      - how trying install software/driver packages, device manager or manufacturer's website?
 - were there specific error message?
 - were there changes made computer prior issue?
 
    regards.
             
                Windows                /                        Windows 10                    /                        Performance & system failures                    /                        PC                
 
  
 
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