i having endless problems scroll function on arc bluetooth mouse (no problems surface bluetooth keyboard, btw). i've looked @ of solutions , none seems permanent.
the best offered seems shutting off bluetooth support in operating system , turning on. that, of course, entails having usb or hardwired mouse handy turn bluetooth on (ugh!!!). alternately, can reboot pc, that's poor solution.
there has got better solution. have been using microsoft mice , keyboards decades , single confounding device i've ever used. and, pat microsoft responses issue (which others have encountered quite bit) not acceptable.
when problem going addressed directly microsoft?
i'm close point of returning mouse refund (though it's functionality when working). expensive mouse (as mice go).
hi,
to troubleshoot concern, recommend check article: troubleshooting: mice , refer add program scrolling assistance list section.
we'd want verify if have tried update drivers device. check latest drivers, click here.
let know how went.
Windows / Windows 10 / Power on or off a device / PC
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