What is wrong with my computer? - Microsoft Community


hello! created account, , have problem computer.

i have hp notebook running windows 10 , takes forever boot up. when does, desktop background black, can still access of icons.

another problem start menu , toolbar won't work when click on them.

i cannot type in powershell, , don't have ethernet cable safe mode. 

taskbar partially works , cannot install malwarebytes. well, have cannot connect service.

earlier morning, booted pc , shorter time , background there , appeared normal. turned off after done , isn't problems mentioned. 

system restore didn't work. may have resort restoring factory settings don't have important on pc other steam game icons, , idk if affect save status of games in anyway.

one more thing. moved icon earlier find in original spot again after  starting pc again.

this didn't happen until after bought game steam.

anyone know wrong  and can do?

please provide more information cause of problem may diagnosed.

 

please restart computer , allow 20 minutes system run before uploading information required me investigate problem. when examining event viewer log files many, not all, problems show in period after computer has been booted.

 

please provide copy of system information file. access system information file select keyboard shortcut win+r, type msinfo32 and click ok . place cursor on system summary. select file, export , give file name noting located. click save. files in txt file format preferred.do not place cursor within body of report before exporting file.the system creates new system information file each time system information accessed. need allow minute or 2 file populated before exporting copy. please upload file onedrive, share , post link here. if report in language other english, please state language.

 

please upload onedrive , share copy of system log file from event viewer , post link here. please remove earlier copies of logs onedrive.

 

to access system log select keyboard shortcut win+r, type eventvwr.msc , press the enter key. list in left side of window select windows logs , system. place cursor on system, select action menu , save events as (the default evtx file type) , give file name. not provide filtered files. do not place cursor in list of reports before selecting action menu. not clear logs whilst have continuing problem.

 

for onedrive see paragraph 9.3:

http://www.gerryscomputertips.co.uk/microsoftcommunity1.htm



Windows / Windows 10 / Desktop, Start, & personalization / PC



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