Windows 10 crashed - Microsoft Community

windows 10 crashed:  report hp gave me.

crash dump directory: c:\windows\minidump

crash dumps enabled on computer.

on wed 2/1/2017 10:24:31 computer crashed
crash dump file: c:\windows\minidump\020117-31906-01.dmp
caused following module: ntoskrnl.exe (nt+0x6bb153)
bugcheck code: 0x124 (0x0, 0xffffaf816349e038, 0x0, 0x0)
error: whea_uncorrectable_error
file path: c:\windows\system32\ntoskrnl.exe
product: microsoft® windows® operating system
company: microsoft corporation
description: nt kernel & system
bug check description: bug check indicates fatal hardware error has occurred. bug check uses error data provided windows hardware error architecture (whea).
caused hardware problem problem. problem might caused because of overheating (thermal issue).
crash took place in windows kernel. possibly problem caused driver cannot identified @ time.

on fri 1/27/2017 7:46:37 pm computer crashed
crash dump file: c:\windows\minidump\012717-30656-01.dmp
caused following module: ntoskrnl.exe (nt+0x6bb153)
bugcheck code: 0x124 (0x0, 0xffffe087a13f1038, 0x0, 0x0)
error: whea_uncorrectable_error
file path: c:\windows\system32\ntoskrnl.exe
product: microsoft® windows® operating system
company: microsoft corporation
description: nt kernel & system
bug check description: bug check indicates fatal hardware error has occurred. bug check uses error data provided windows hardware error architecture (whea).
caused hardware problem problem. problem might caused because of overheating (thermal issue).
crash took place in windows kernel. possibly problem caused driver cannot identified @ time.

on wed 1/25/2017 9:39:44 computer crashed
crash dump file: c:\windows\minidump\012517-45421-01.dmp
caused following module: ntoskrnl.exe (nt+0x6bb153)
bugcheck code: 0x124 (0x0, 0xffffd30a69b8b4e8, 0x0, 0x0)
error: whea_uncorrectable_error
file path: c:\windows\system32\ntoskrnl.exe
product: microsoft® windows® operating system
company: microsoft corporation
description: nt kernel & system
bug check description: bug check indicates fatal hardware error has occurred. bug check uses error data provided windows hardware error architecture (whea).
caused hardware problem problem. problem might caused because of overheating (thermal issue).
crash took place in windows kernel. possibly problem caused driver cannot identified @ time.

on tue 1/17/2017 8:28:47 pm computer crashed
crash dump file: c:\windows\minidump\011717-28968-01.dmp
caused following module: ntoskrnl.exe (nt+0x6bb153)
bugcheck code: 0x124 (0x0, 0xffffb387c07e1038, 0x0, 0x0)
error: whea_uncorrectable_error
file path: c:\windows\system32\ntoskrnl.exe
product: microsoft® windows® operating system
company: microsoft corporation
description: nt kernel & system
bug check description: bug check indicates fatal hardware error has occurred. bug check uses error data provided windows hardware error architecture (whea).
caused hardware problem problem. problem might caused because of overheating (thermal issue).
crash took place in windows kernel. possibly problem caused driver cannot identified @ time.

on thu 1/5/2017 10:25:58 computer crashed
crash dump file: c:\windows\minidump\010517-34906-01.dmp
caused following module: ntoskrnl.exe (nt+0x6bb153)
bugcheck code: 0x124 (0x0, 0xffffc206051798f8, 0x0, 0x0)
error: whea_uncorrectable_error
file path: c:\windows\system32\ntoskrnl.exe
product: microsoft® windows® operating system
company: microsoft corporation
description: nt kernel & system
bug check description: bug check indicates fatal hardware error has occurred. bug check uses error data provided windows hardware error architecture (whea).
caused hardware problem problem. problem might caused because of overheating (thermal issue).
crash took place in windows kernel. possibly problem caused driver cannot identified @ time.

how error fixed if there bug in operating system.

please upload no more 3 copies of dump files created during last 14 days shared files onedrive link here.

 

dump files found @ c:\windows\minidump. may need change settings in windows able see files. show hidden files select keyboard shortcut win+s, type file explorer options in search box , click folder options in drop down menu. select view, advanced settings , verify box before "show hidden files , folders" checked , "hide protected operating system files" unchecked. may need scroll down see second item. should make box before "hide extensions known file types" not checked.

 

what computer make , model? if not branded computer motherboard make , model?

 

please download , run driver view , upload copy of report produces onedrive. report on drivers select edit, select followed file, save selected items. text file format please, html files less easy work with.

http://www.nirsoft.net/utils/driverview.html

 

please provide copy of system information file. access system information file select keyboard shortcut win+r, type msinfo32 , press enter key. select file, export , give file name noting located. files in txt file format preferred. do not place cursor within body of report before exporting file. system creates new system information file each time system information accessed. need allow minute or 2 file populated before exporting copy. please upload file onedrive, share , post link here.

 

please download speccy , upload copy of report produces onedrive , post link here. obtain report select file, save text file. helps obtain report @ time when system under pressure , temperatures may higher normal:
http://www.piriform.com/docs/speccy/using-speccy

 

for onedrive see paragraph 9.3:

http://www.gerryscomputertips.co.uk/microsoftcommunity1.htm

Windows / Windows 10 / Performance & system failures / PC