desktop background won't sync - Microsoft Community

keep both devices logged microsoft account , both set sync settings.  one laptop other full windows tablet.  the desktop background on tablet no longer syncs 1 on laptop.  what gives?

hi, 

 

 

there lot of possibilities why sync failed. have questions isolate issue: 

 

1. when did issue start? 

2. were there changes made before issue occur? 

3. are both devices sync through onedrive? 

4. what other troubleshooting steps have done far? 

 

kindly try these methods of troubleshooting steps , see if there's changes: 

 

method 1: update drivers.   

to know how update drivers, click here.   

  

method 2: run sfc scan.      

to run sfc scan, follow these steps:      

1. run command prompt administrator.      

2. type sfc /scannow and hit enter.       

  

method 3: run dism tool.      

to run dism tool, follow these steps: 

1. run command prompt administrator.      

2. type following command:      

   1. dism.exe /online /cleanup-image /scanhealth      

   2. dism.exe /online /cleanup-image /restorehealth      

    

note: this might take while finish scanning. do not cancel.     

  

method 4: clean boot.    

to perform clean boot, click here.    

  

note: reset computer normal mode once done troubleshooting following section "how reset computer start after clean boot troubleshooting" from same article. 

 

let know how goes. 

 

regards.

Windows / Windows 10 / Desktop, Start, & personalization / PC