Windows 10 Blue Screen "ntoskrnl.exe+1799b0" - Microsoft Community

sometimes, when try open apps, windows crashes , shows me "blue screen" (i don't know why still called since in windows 10 color green).

the majority of times happens when try open system emulator memu, virtualbox or bluestacks.

that happens determined games start steam.

i ran bluescreenview , results following:

==================================================
dump file         : 051417-52109-01.dmp
crash time        : 14/05/2017 14:04:32
bug check string  : system_service_exception
bug check code    : 0x0000003b
parameter 1       : 00000000`c0000096
parameter 2       : ffffac81`cc160850
parameter 3       : ffffac81`d2a73c80
parameter 4       : 00000000`00000000
caused driver  : ntoskrnl.exe
caused address : ntoskrnl.exe+1799b0
file description  : nt kernel & system
product name      : microsoft® windows® operating system
company           : microsoft corporation
file version      : 10.0.16184.1001 (winbuild.160101.0800)
processor         : x64
crash address     : ntoskrnl.exe+1799b0
stack address 1   : 
stack address 2   : 
stack address 3   : 
computer name     : 
full path         : c:\windows\minidump\051417-52109-01.dmp
processors count  : 4
major version     : 15
minor version     : 16184
dump file size    : 1 085 844
dump file time    : 14/05/2017 14:09:55
==================================================

i'm running windows 10 insider version 16184.1001.

my pc specs:

https://www.acer.com/datasheets/2016/4876/e5-575g/nx.gdweb.024.html

please, me?

hi mike,

this issue may have occurred due corrupted memory or driver. correct this, suggest run blue screen troubleshooter.

let know if of steps given on article solved issue.

Windows / Windows 10 / Performance & system failures / PC