PC won't shutdown, sleeps instead - Microsoft Community
Windows / Windows 10 / Power on or off a device / PC
you need explain how trying shut down.
if press power button whatever has been set action button , set laptop makers or windows installations sleep rather shutdown.
go settings, system, power & sleep, additional power settings, choose power buttons do.
you can change action suit own requirements. have laptop power button set sleep. if want shutdown click on start button, power , choose shutdown there.
denis
Windows / Windows 10 / Power on or off a device / PC
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