have toshiba tecra i5 running windows 10. seldom used computer, there should no viruses. daughter uses school web based homework assignments only. working fine, couple weeks ago tried turn on, , jumps right attempting repairs, , has been running screen on week now. can not other screen attempt suggestions have seen far on site, out of questions. can not find original window's 8 start disks reinstall. it's decent little computer, hate buy new 1 if simple fix. thank any of can lend.
hi brendan,
we suggest download media creation tool install windows 10 , create windows 10 installation dvd media , try repairing computer.
follow steps below:
1) create installation media windows 10.refer link.
2) insert the windows 10 installation dvd in dvd rom , restart computer.
3) after boot computer using windows dvd or system repair disc, black screen appears gray text "press key boot dvd". press key.
4) select correct time , keyboard type.
5) click repair computer in lower left corner.
6) follow on screen instruction.
hope helps. should need further assistance.
regards.
Windows / Windows 10 / Performance & system failures / PC
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