Windows 10 login display name incorrect - Microsoft Community

i login windows 10 pcs (one desktop , 1 laptop) using microsoft account credentials. login works fine except fact account display name email address (my login user name) and not full name. checking online account details, correct full name listed, not show on pcs.

i can reset my full name on  pc using "local users , groups" utility. when logout , in again full name removed , display name reverts email address.

other members of family have own microsoft accounts use login pcs, , them full name correctly displayed on accounts..

why account being singled out, , why can't i have correct full name displayed?

thanks advice can give

yannick p

we suggest try follow steps below change login display name on computer. 

1. unlink microsoft account on account , sign in local account instead.
2. press win+r, type regedit open registry.
3. navigate to: hkey_users > .default > software > microsoft > identitycrl> storedidentities.
4. you see folder named under email account unlinked.
5. right click on folder (export .reg file if want backup) , delete it.
6. restart pc.
7. relink microsoft account , check if issue resolved.

 

registry disclaimer: 

important: this section, method, or task contains steps tell how modify registry. however, serious problems might occur if modify registry incorrectly. then, can restore registry if problem occurs. more information how , restore registry, refer following microsoft knowledge base article. 

how , restore registry in windows 

https://support.microsoft.com/en-us/kb/322756

kindly update on result.

Windows / Windows 10 / Security & privacy / PC