Windows update gone VERY wrong - Microsoft Community


hey there microsoft users!

so accidentally knocked pc , froze per usual restart it. during boot seemed fine said there update. waiting forever finish update went lock screen when unlocked pc... black , taskbar gone. windows thing can load ctrl + alt + del apart that. windows looks missing. tried restarting windows explorer windows explorer won't boot up. please me!


update: just tried safe mode , sfc /scannow in cmd , did not work. console said after checking "windows resource protection did not find integrity violations." still having same problem. no windows bar, no desktop. ctrl + alt + del, task manager , chrome (opened in task manager using file>start new task)

***post moved moderator appropriate forum category.***

hi vaughn,

we appreciate if provide more details concern. verify, have tried start pc in safe mode?

safe mode start windows in limited state, bare essentials started. if problem doesn't reappear when start in safe mode, can eliminate default settings , basic device drivers , services possible causes.

here steps on how start pc in safe mode sign-screen:

  1. restart pc. when sign-in screen, hold shift key down while select power 
      > restart.
  2. after pc restarts the choose option screen, select troubleshoot > advanced options > startup settings > restart.
  3. after pc restarts, you'll see list of options. select 4 or f4 start pc in safe mode. or if you'll need use internet, select 5 or f5 for safe mode with networking.

once start pc in safe mode, try run system file checker tool. tool scan corruptions in windows system files , restore corrupted files.

to learn more information on how use system file checker tool, kindly check link.

we forward response.



Windows / Windows 10 / Performance & system failures / PC



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