Login screen disappears - Microsoft Community


morning when turned on pc, got splash screen date , time usual, hit key or click mouse , login screen appear.  morning when did that, login box flashed , disappeared.  no matter how many time tried, couldn't login screen.  tried restore , none of restores worked.  tried repair startup , not fix. trying safe mode, , have black screen half hour.  can't desktop make repairs, or uninstall programs, or anything.  have never had problems acer laptop before.  yesterday having issues bitdefender free antivirus, , uninstalled it, (and other software no longer using) , planning install 1 morning.

hi,

there possibility issue due software corruption.  can refer article below troubleshoot issue:

troubleshoot black screen problems

if issue persists, can reset pc or reinstall windows using recovery drive. refer article below steps:

recovery options in windows 10

let know results.

regards.


Windows / Windows 10 / Security & privacy / PC



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