Windows 10 freezes every few minutes - Microsoft Community
my computer freezes every few minutes. stays frozen minute resumes normal few minutes , freezes again. if press keys while frozen, actions result, occur in rapid succession when unfreezes. not freeze while streaming video or playing video file.
the computer getting , installing windows updates automatically. have updated drivers. have run antivirus software, problem persists.
the computer not freeze in safe mode, freeze in safe mode networking. problem persists after clean boot.
the computer toshiba satellite l670 laptop, running windows 10 home.
please provide more information cause of problem may diagnosed.
please restart computer , allow 20 minutes system run before uploading information required me investigate problem. when examining event viewer log files many, not all, problems show in period after computer has been booted.
please provide copy of system information file. access system information file select keyboard shortcut win+r, type msinfo32 and click ok . place cursor on system summary. select file, export , give file name noting located. click save. files in txt file format preferred.do not place cursor within body of report before exporting file.the system creates new system information file each time system information accessed. need allow minute or 2 file populated before exporting copy. please upload file onedrive, share , post link here. if report in language other english, please state language.
please upload onedrive , share copy of system log file from event viewer , post link here. please remove earlier copies of logs onedrive.
to access system log select keyboard shortcut win+r, type eventvwr.msc , press the enter key. list in left side of window select windows logs , system. place cursor on system, select action menu , save events as (the default evtx file type) , give file name. not provide filtered files. do not place cursor in list of reports before selecting action menu. not clear logs whilst have continuing problem.
for onedrive see paragraph 9.3:
Windows / Windows 10 / Performance & system failures / PC
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