Blue screen - Microsoft Community


hi have problem hp laptop , when i open present blue screen , said "code=page fault in non page area" said windows restart automatically after 100% wait , nothing happened , every time open apearse same problem , did searching on youtube try every method didn't work pleeeease can me .

thankyou

***post moved moderator appropriate forum category.***

please upload no more 3 copies of dump files created during last 14 days shared files onedrive link here.

 

dump files found @ c:\windows\minidump. may need change settings in windows able see files. show hidden files select keyboard shortcut win+s, type file explorer options in search box , click folder options in drop down menu. select view, advanced settings , verify box before "show hidden files , folders" checked , "hide protected operating system files" unchecked. may need scroll down see second item. should make box before "hide extensions known file types" not checked.

 

what computer make , model? if not branded computer motherboard make , model?

 

please download , run driver view , upload copy of report produces onedrive. report on drivers select edit, select followed file, save selected items. text file format please, html files less easy work with.

http://www.nirsoft.net/utils/driverview.html

 

please provide copy of system information file. access system information file select keyboard shortcut win+r, type msinfo32 , press enter key. select file, export , give file name noting located. files in txt file format preferred. do not place cursor within body of report before exporting file. system creates new system information file each time system information accessed. need allow minute or 2 file populated before exporting copy. please upload file onedrive, share , post link here.

 

for onedrive see paragraph 9.3:

http://www.gerryscomputertips.co.uk/microsoftcommunity1.htm



Windows / Windows 10 / Power on or off a device / PC



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