Windows 10 update mid June - Microsoft Community


pc has installed update on 10/16/17 , took longer normal.  when came "let's started" clicked continue , screen went black.  it has stayed of time, showing desk top image no folders , no items in task bar.

i can reboot same thing (black screen or pic no icons) , nothing else.

when power on, not recognize key board me try , start in safe mode.  key board not come on until after goes sign on screen prompts me windows password.

any ideas can do?

***post moved moderator appropriate forum category.***

hi,

black screen caused old or corrupted drivers of time. usually, black screen provides error message. if you're getting during windows update installation, send screenshot. can try install , update drivers on computer.

regards.



Windows / Windows 10 / Performance & system failures / PC



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