Windows 10 update mid June - Microsoft Community
Windows / Windows 10 / Performance & system failures / PC
pc has installed update on 10/16/17 , took longer normal. when came "let's started" clicked continue , screen went black. it has stayed of time, showing desk top image no folders , no items in task bar.
i can reboot same thing (black screen or pic no icons) , nothing else.
when power on, not recognize key board me try , start in safe mode. key board not come on until after goes sign on screen prompts me windows password.
any ideas can do?
***post moved moderator appropriate forum category.***
hi,
black screen caused old or corrupted drivers of time. usually, black screen provides error message. if you're getting during windows update installation, send screenshot. can try install , update drivers on computer.
regards.
Windows / Windows 10 / Performance & system failures / PC
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