a window appeared , it's a windows security user: rgonzales (unknown me, of course). then asking me passwrd:____ , -i don't know of course. please tell me: "what's going on laptop?". have windows 10
hello grace,
this occurs when windows verifies user of app. when different users logs in on same unit , uses same apps, feature prevents misuse of used account on app.
to better assist issue, please answer these questions below:
- was there previous owner of laptop?
- what apps open when pops up?
we forward update.
Windows / Windows 10 / Security & privacy / PC
Comments
Post a Comment