this problem started month ago. windows hard shut down after playing videos more 20 minutes. matter video format or whether playing saved file on pc or streaming.
i have amd a8 6410 processor integrated amd radeon r5 graphics card
i have run malware , virus scans , found nothing.
i have updated adobe.
have updated java.
i have updated video driver.
any suggestions next steps?
since there no errors in event viewer, may shutting down because of inactivity. should check
power & sleep settings of pc , ensure it's not set sleep after 20 minutes of idleness. instructions, click
here , refer
change display , power settings drop-down.
lastly, please ensure display drivers updated.
Windows / Windows 10 / Performance & system failures / PC
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