My Dell XPS15 crashes VIDEO_TDR_FAILURE - Microsoft Community


every once in while, while using computer, blue screen saying computer has encountered error , needs restart.  error has video_tdr_failure error.

gdkmd64sys

how fix this?

based on information have gathered, issue caused by latest update intel hd graphics driver. recommend temporarily disable intel graphics device manager. can try roll driver previous version. disable or roll driver, follow steps below:

  1. on search bar, type device manager.
  2. click device manager.
  3. select display adapters.
  4. right-click intel(r) hd graphics 530.
  5. click roll driver....

if issue persists, let know can solution.



Windows / Windows 10 / Desktop, Start, & personalization / PC



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